Tamil Nadu State Transport Corporation [TNSTC]

[Resolved] TNSTC — ARROGANT BEHAVIOUR OF SETC ENQUIRY COUNTER PERSON AT PONDICHERRY SETC OFFICE

kenlitting

from Amritsar, Punjab

Jul 2, 2010

Address: Salem, Tamil Nadu

Respected Sir,
i would like to highlight the bad experience i had from the night enquiry counter staff member AT SETC PONDICHERRY OFFICE AT 10PM IN THE NIGHT ON[protected]THURSDAY). I HAD BOOKED MY TICKET FOR NIGHT 9.45 PM(1/7/2010) SETC UD LUXURY BUS TO COIMBATORE. SO EVEN AFTER 10 PM ON NOT SEEING THE BUS AT THE STATION I ENQUIRED WITH THE ENQIRY COUNTER PERSON. HE SHOUTED AT ME SAYING THAT CANT U SEE WHEN BUS COMES. I POLITELY ASKED HIM WHY BUS HAS NOT COME HE BEHAVED INDIFFERENTLY. BUS WILL COME THEN U CAN BOARD NOT EVEN AN APOLOGY FOR BUS BEING LATE OR ANY CLARIFICATION. SO MY FRIEND ASKED HIM WHY UR SO IRRESPONSIBILE. HIS REPLY WAS I AM A GOVT, SERVANT I[censored] WANT U GO AND COMPLAIN ANY WHERE U LIKE I DONT CARE. FINALLY ON SEEING THE CROWD AND HEATED WORDS A PONDICHERRY POLICE MEN CAME AND PACIFIED US HE GOT US INFORMATION THAT BUS WILL COME AT 10.15PM. I REGRET TO SAY THAT SUCH USELESS ARROGANT STAFF SHOULD BE REPLACED FROM ENQIRY COUNTER
THAT TOO AT NIGHT TIMES . THESE PEOPLE ARE A DISGRACE TO SETC.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tamil Nadu State Transport Corporation [TNSTC] reviews

View all 4206 Tamil Nadu State Transport Corporation [TNSTC] Reviews

Comments

Rams14321

Apr 16, 2012

Yes, same experience with me also. I had booked my ticket from Tambaram to Karaikudi in 133 UD - Ultra delux bus on 12th Apr 2012 through TNSTC.COM. The bus time is 9:30 at Tambaram. I was waiting there from 8:30 at Tambaram SETC bus stop. Whenver i asked the guy in enquiry dept, he used to say the bus coming, or traffic it will take time, etc... He is interested in announce in Phone but no response for me... it already reached 11:30 pm... i asked again and told him that all buses after 9:30 timing left but my bus didnt come... Then he asked someone from CMBT and Perungalthur and he said because traffic the bus has not come but it is going via Perungalthur like that. Then, he asked one conductor in Trichy Bus to drop me in Perungalthur and he said they will arrange ticket in other Karaikudi Bus. When i went ask the Guy in SETC reporter in Perungalathur, he said he is not responsible... I was asking many times politely but he was not at all listen to my words. Finally i shouted at him and caught one private van and travelled to karaikudi. I have been to Bangalore, mumbai, pune and at all... i have never seen this kind of poor service ever... So Tamil nadu Government is very poor and they are thinking like they are the god... There should be something to be done in correct this kind of people especially SETC employees... If there is any Government website register the complaint we can do it but they are not having that also. So dont ever book online tickets inTN government. instead of that it would better to travel by Private buses. Government should take necessary action on these people...