[Resolved]  Torrent Power — Complaint not served

Dear Sir,

Both the registered complaints are no power complaints which has already been resolved.

You can also email to [protected]@torrentpower.com for any suggestions or complaints.

Regards

Piyush

dear sir mai ravi kumar nimesh mainey apko 2 mahine se jada se comlaint karwa raha hu lekin ap logo ney abi tak koi bhi action nhi liya hai mainey kahi war apko email kiya hai lekin koi jawab nhi diya hai .lt poll kafi damange hogaya hai kabi bhi tut jayega koi mis hapning ho sakhti kabi loction dhooliya ganj chaorahe ke samne neem darwaza agra my contact no [protected] my email id vidhya.marclee.[protected]@gmail.com hai jaldi se jaladi badal wane ka kast kare thank you sir

Dear Sir, My complaint No is[protected] dated 16.2.2011. My service connection no is 249616 at Bela Jaganpur. The overhead neatralearth was broken and the supply was lost due to short circuiting of the line. The complaint was registered and even after repeated complaints a service van came with Mr. Sandip Swarnkar as technician incharge only yesterday. The cradlewire was broken and was touching the supply lines. As they tried to set it right without cutting of the power from the nearby supply transformer the earthwire touched the supply cable from the pole and about 12" was broken. He gave me an estimate of Rs 2077.40 and asked to deposit the same in the office and Ragunath Nagar and then only it will be attended.I made the payment immediately by cash payment through receipt no 0010397 dated 18.02.2011 at 13.20hrs. An assurence was given that it will be attended to and the cable will be changed by evening within 5 Hrs. I am very sorry to say that nothing has happened after that other than telephonic assurences.
The cradle wire remaing loose and the broken neutralearth was pointed out to you staff even earlier and the present damage is due to the utter neglect of the staff evenafter the matter being brought to their notice.Then again to insist that we will attend to the fault only after you deposit the money is unfair as I am a lawabiding citizen paying every bill on time even when your meter reader fail to take the reading after the complaints in writing has been made. The damage has occurred only due to the negligence of you staff.
I am making this complaint as even as of today the cable has not been changed .
I will be forced to take other remedialmessures and the Torrent will be liable to pay the costs.

never take phone call always busy

my complaint no is[protected] dt:24-5-11 time : 12:30 noon...till now your no field staff is attneding my complaint...my openion is changed about company.you are not capable to hnadel a city like AGRA.

Sir,

I had Three Quarter's in Trans Yamuna in A-block i.e A-303, 304. In which some is using the connection in the name of P.K.Varshney, which is totally illegal and that Quarter is Registered in my name and i ha never been applied for connection. The current service number on that quarter is 90514. Please check it out that false connection as well as that false person on whose name that connection is going on.
I had already given the writing complaint to your customer care office in Sanjay Palace, but none of the action has been taken till date.kindly check it out.

Vipnesh Kumar Jain
[protected]

Sir,
My name is Arvind Singhal Maine Apke Yaha A New Connection Ke liya apply kiya tha date 26.7.2011 11/new/126833 lekin mere yaha abhi tak
torrent power ki taraf se new connection nahi mila hai.is connection me lT clerance ki report apke officer ne lagayi the jiska kotation bhi muge diya
hai but kotation is wrong
My mo.no [protected]

Torrent power is providing very worst service, they cut down the power supply without any reason and whenever u will call there call center they will give u false information and they have the worst customer service in service industry as they will not answer the calls properly n without giving u solution they will hang up the call. If this is the case then why we're paying off fir there Bill's...they are not here to serve you they just want to do business...