[Resolved]  Trackon Courier — Service and customer care

This is one the worst courier i have ever seen. It just pathetic. They don have any idea about when the delivery will be done and what is the status of consignment. Also their customer care people (Bangalore and Mumbai too) don know how to talk with the customers and they look completely frustrated and irritated.
I think a quick action is required on this courier.

Tnx
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Aug 14, 2020
Complaint marked as Resolved 
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TRACKON COURIER is worst & worst courier I met. On thursday (18th june) I sent a parcel with documents from their Andheri(E), Mumbai office.The person who done the formalities said that it will be delivered tomorrow only. But after waiting nearly by week and even without any feedback from courier anency we called their office and then after only they started to check the status of that parcel. Then also, after contacting many times the finally told the position of parcel. And now the worst condition is till now the parcel is not delivered. Couriers may contains imp. docs.that are to be reached in time and at right place. But this courier is just pathetic. Yes, strict and quick action is required on this Agency.
TRACKON COURIER is the worst courier i have ever seen in my life, i would like to request the higher authority to recriut the person on the behalf of qualification as they are least concern where the parcl is frm or where it has to be delivered if its takes 12 days for a document to rech frm pune to mumbai all the customers think before u sent a parcel frm india to abrod i think all the employees in trackon should be given the jobs of mumbai dabawala as though they are illiterate they deliver the dabas at correct time to the correct person, close the company and put a lock to it...
Track on Courier service doesn't understand the meaning of customers!!!


My mother has sent me cake from Shimla on 21 st of January, 2011 and now today it is 29th January still I have not received it. I was promised that the courier would reach me on the 25th. The courier charges were Rs.350 and the value of cake around Rs.400.. So In all I have a loss of around Rs.800 and even if I receive the cake which i am not hoping to, then there is a very less chance of it being in the right state to eat.
Very unreliable company.

I want the compensation for this, but God knows whom to contact

On top of that their website doesn't work, then the customer care is not reachable...God damn it, how many days this company can survive by such work attitude. The leaders in the organisation lack vision completely, no company can be successful unless they understand the meaning of consumers!!
The sami is the case in delhi neither they deliever your dockets nor they return it undelievered. Tgeir services are really pathetic and the way of their employees talking to customer is really miserable i advise everyone to please not use their services as u will neithet get your document or parcel delivered nor back. Nor their people will tell i the exact status they are a big frauds and cheat.
Hi,

I am Randhir Singh & i was sent a courier from pune to hyderabad on
05/11/12 but still it was not delivered with the reason as no service.

CONSIGNMENT NUMBER" is[protected]

From Randhir Singh Kharadi Pune 411014
to
Consignee Jasmeet Singh Nizampet Hyderabad 500090

Today i am tracking my courier it displayed as no service it was
returned on 16/11/2012

Still i did not get any call from customer service or anyone.

today @ 1 pm i was collected my courier from Chandan Nagar Pune but i
did not get any refund.

I need some clarification form your side.

i need my money back if i did not get i will lodge a complaint on
Trackon courier Service.


Status of AWB No[protected] R.T.O. 16 Nov 2012 with NO SERVICE

FROM TO MAN. No. DATE TIME
PUNE (A.O.) HYDRABAD[protected]/11/2012 21:10
HYDERABAD R.O. SNT (HUB[protected]/11/2012 13:12
SANATHNAGAR (HUB) MIYAPUR [protected][protected]/11/2012 18:01
SANATHNAGAR (HUB) - 0 12/11/2012 17:33
SANATHNAGAR (HUB) RESIVED HYDERABAD(RO[protected]/11/2012 17:52
HYDERABAD R.O. 0 14/11/2012 14:13
HYDERABAD R.O. PUNE[protected]/11/2012 18:06
PUNE (A.O.) 0 16/11/2012 10:16
PUNE (A.O.) NAGAR ROAD[protected] 16/11/2012 11:27

Randhir Singh
[protected]
Dear Sir,

We do'nt get the courier of 16/05/2013 from Sonepat to Karnal ( Haryana) Pls tell us the status of this courier as soon as possible.

Courier No. 6632400


Aggarwal Marketing House
C-963 Purani Mandi ( Gur Mandi) Karnal -132001 (Haryana)
Ajay Aggarwal

[protected]
Trackon Courier is Completely Fake ! All the contacted details are completely fake and wrong numbers there are no particular offices its a low level cheap company who doesnt know how to deliver a product.. Instead of starting trackon Courier try to dump garbage in your offices
One of the worst courier service provider it should be closed down based on genuine complaints of consumers.
they open a easiest way to cheat people because there is no facility to check weather your courier reached on time or not they update online status after 3-4 days of delivery.

Second there is no provision to weight the consignment at the intermediate destinations, if it can be done then there is a possibility to track the loss of weight or items misplaced in mid that happens with trackon.
I am musahid chaudhary my tracking number [protected].tracon office in Shalimar garden shiv chock.he was always misbehaved with us and not delivered to at my address and sometimes he sent return .i am very sad about your courier office. office number [protected]. please take action against her.

Thanks
No proper response from courier office. It's been 4 days that shipment arrived to Hyderabad and is not yet delivered. My tracking number [protected]

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