[Resolved]  Trackon Courier — Delay in courier delivered when promised for next day delivery

The TrackOn courier is the worst corier service and no one can track their courier as against their name. My consignment No. 99333520 was suposed to deliver on next business day from Nasik to Pune but did not reach even after 4 days. After checking their website for thier pune (Pimpri) local office contact no., none of the cell numbers are active. don't know how they run business. Some how I could contact the fellow on Mr Jairam Jha and he answered that it will reach to you on 24th and that is because i call him up, other it would reach on 25th althoug it was expected on 21st. So if any imergency customer is surely suffer a lot. This is what the courier service. The fellow also responded you may come and collect the coruier on 25th from his office as courier guy will start as per his routine after 12:00pm, then what the hell you paid for courier service?????
THe company should banned and no one should use this courier service TracKon. TYHe name is perfectly given as customer has to track on and on.. courier for unpredictable time and thier people respond that it happens, you can conclude it's their practice.
Yuvaraj
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

My c/n no.[protected] dated 12.11.10 not delivered till date. Pl look into the matter.

devendra
Just rang up the local bangalore office to find out the fate of a consignment that was picked up 3 days ago... The lady at the other end was very rude and arrogant in her answers and refused connect me to the Manager or person in-charge.. According to the tracking the consignment was landed here in bangalore a day ago... and still not yet delivered...

Very disappointed with their services. Pls think twice or never utilise their services...

And we are paying for all this..
I booked a documents for delivery through Neel Metal Product Ltd Pantnagar, this is a important drawing which is docket No.[protected] on dated 07.05.11, but up till now it was not deliver to the consignee. I enquire the matter from your agency, he told me that he despatched the documents on dated. But agency holder of told that he has received the same on dated 09.05.11 on Rudrapur head office but last tree day the documents not recieved to me. Please enquire the entire matter and intimated me immediately, because it is Drawing for building Approvals.

S.K Yadav
Corporate Project
NMPL- Pantnagar
Mo. [protected]
Dear sir,
I get very a very bad experience about service of trackon courier. I have to get urgent courier from bindal papers whose docket no.[protected] . it despatch on 23.06.2011 & come to pimpri & thereon to talegaon to hinjewadi Br. Then it again delivered to pimpri office. I do not get this courier till today's date 27.06.2011. I only ask you when will i get this courier?

Contact No. [protected].
[protected].
Our consignment docket no.[protected]. It has booked from Delhi to our Chennai office on 12.10.2011. Till today (19th October 2011) we have not received that consignment. When we check in the website we are finding that it has been routed to the Chennai T.Nagar branch office indicating as "ADDRESS NOT CLEAR". For emergency need we are booking through Trackon. If it is like this what can we do ? Can you please send this consignment to the below addrss.

M Rajasankarapandi
M/s Defiance Technologies Limited., Unit C3-C7, TVK Industrial Estate,
Triton Square, Guindy, Chennai - 600032.
Contact #[protected]
Dear Sir,

Sub :- NON DELIVERY OF ARTICLES

It is observed that your office is not delivering the articles collected from our Pune Office after charging necessary charges for the delivery to our office address ie. Uttara Foods & Feeds Pvt Ltd, Kolkata West International City, Bunglow No. A/2/23, NH-6 Road Crossing, Bankra, Howrah. The place is well connected and on the side of a busiest National High Way and also other courier services like DTDC, Professional Courier Service etc are delivering the documents/materials to our office. It is, therefore, needless to point out that Non-delivery of articles collected for delivery after charging the required fees for the said job is against INDIAN CONTRACT ACT and the violation will call for legal action for compensation . It is mentioned here that the company has suffered losses due to the Non delivery of important documents to our address. It has also been observed that you have not shown the courtesy of informing our office regarding the returning of the documents which is unacceptable.

You are, once again, called upon to deliver the materials/documents collected from our various offices to our correct address failing which, the matter will be referred to the Consumer redressal Forum for suitable compensation. In case, if the materials/documents cannot be delivered to a particular address for any reason it is better not to accept the said material for delivery so that the same can be sent through another courier service which is ready and willing to do the same. It is definitely unethical to return the material without delivering the same to the addressee since you have charged for the intended job and also entered into an agreement with the company at the time of collection and charging the charges..

Hope you will improve your services without putting the customers into such embarrassing situations and losses.

Thanking you,
Yours faithfully,


(PV PILLAI)

ASST GENERAL MANAGER (F&A)
UTTARA FOODS & FEEDS PVT LTD

c.c. to Trackon Courier Service,
PUNE
- for necessary instruction to your Kolkata delivery office accordingly.
Here are the details of my consignment:

Status of AWB No[protected]

Details
FROM TO MAN. No. DATE TIME
CHAMRAJPET HUB DELHI[protected]/11/2011 19:30
DELHI AIRPORT SRINAGAR[protected]/11/2011 17:51
SRINAGAR(KMR) ANANTNAG [protected][protected]/11/2011 11:34

It has been over a month now and I haven't received the corrier yet. It contains my essential academic original documents. This is pathetic and frustating. These guys don't know even the importance of such documents. I believe they are all illetrate people over there and should be sacked...Please help me out if I can track my above consignment. The document is really urgent for me.
kindly send my courier which was send on 24 th of april from. panchkula to narora courier no.[protected] i would be grateful to you
Dear Sir,

I am writing theis mail regarding my courier, our client from Pushkar has delivered a courier for Jaipur on which has to be delivered on 12the January 2013. But, we haven't received it yet. Its is an important document which need to be delivered on time.

We have visited to theere office in Bani park, firstly when we asked about thee courier theey replied us theat we do not have our service over theere. Then theere manager Mr. Yadav came into thee picture. They told us theat your document is withe person and he has already delivered it to you. After serching it many no of times we didn't find it. From theere we are continuously calling him for thee same from 2pm today and he is just giving us time.

Kindly file theis complain on serious note and help us to fing thee solution for thee same.
This is pathetic courier company. I don't know why there are still running. Its been more then a week and they haven't delivered my courier from just 100 km distance only to noida. I request govt of india to seal/block this company.
This courier company is full of foolish, stupid and illiterate people. They all are Bull . All are burden on this earth. There service is very poor and they dnt have any sense that how to talk with their customers.

My Laptop which I had kept in my bag completely surrounded by Clothes so that it does not get broken . But these [censored]s have been very careless and they have broken the Laptop. I was told that there is an insurance for the thing that we are sending but now they say they have never commited that.

Can some one share the details about how to lodge a complaint against these Culprits.
Track On Courier Sucks...
It returned my assignment[protected] from Gurgaon on frivolous reasons and without making any call to my number.

I have made serious losses because of their irresponsibility.
Go For this courier only if you don't have even postal services access. Speed Posts will fair far better

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