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[Resolved]  Trackon Courier Pvt Ltd — misplace of courier

I send a courier vide doc no[protected] dt 3 Jul 08 having a chq to my friend Jatinder Kumar at Ahmedgarh in Distt Sangrur, Punjab. Till date he dont get that. Due that we had a big monetary loss. Now dont know what to do. I have complained many times regarding this to the company but no reply.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  203 CommentsShareTweet

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Trackon Couriers is worst courier service I have lost Rs.25.000 coz of Trackon Couriers.
Dear Sir,

I am not able to get customer care number .i want to speak to customer care
dear sir

from indore my document sent from pact enterprises
on dated 23.12.09 doc. no.[protected]
but till date we not received courior
on internet tracking your nalagarh office reach courior on dated 25.12.09
but not received courior on dated 30.12.09
in this parcel my some urgent document
please give status immediately
otherwise we go consume court

maxtar biogenics
baddi, Distt solan (H.P.)
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Dear Sir/Madame,
I am Asif Jamal Residing in Hauzrani ( Malvia Nagar ), New Delhi.
One of my Courier was dispatch from mumbai with docket no[protected] on 2nd of Jan 2010 and today on 8th of Jan 2010 i got it.
I have my important documents which i need it very urgent but your delivery boy Named Pratap ( Mob no [protected]) always makes it late. He get it on 4th of jan but always he makes so late.
His mobile no is always switch off. He is very lazy person ..this is the second time he do the same.
Please take a serious action against him
The worst courier company in india. Dont send any courier from this co. whether it is Cheap or costly material coz it will never reach at the destination. All [censored]s are working there they will gut your materials. I think company should be banned to operate.
Dear sir
I send courier to Allahabad by your service his pod[protected] but this courier not receive yet what problem with, your service delivered time 24hrs . could you tell me why did delay neither I will complain you


Dhananjay Srivastava
IT Support, Connaught Place

Contact NO: +[protected]
Kuoni Academy of Travel
1001, New Delhi House, 27 Barakhamba Road, New Delhi 110 001

Phone. (Board).[protected] / 68 (Ext. 112), Fax. +[protected]

Email: [protected]@kuoniindia.com.
Dear Sir / Mam

I Navdeep Uppal From RAJ REDICOS BHATINDA Rcvbd A Percel From Our Company " KHURANA SURGICALS & MARKETING PVT LTD NAGPUR . Having Docket Number[protected] Dated 18th Feb 2010
Our Courier Was " C O D " "Cheque On Delivery
And The Person Who Cane To Deliver the parcel Did Not waited For Two Minutes Just coz The Cheque Was To Be Filled, Without Saying Any Thing He Went away . As Our Company Contacted The Courier Person The words He said That " WE raj Medicos Will Hand Over The Cheque At There Courier Office And can Thak The Parcel,
Coz He Will Not Go The shop For Delivery .
Its Really Amazing & A Matter to worry If The Courier Compnies will behave Like tHIS What Will Be Our Next Step . This Problem is Specially With Trackon Couriers, no other courier company behaves like this Coz we R Receiving Parcels From { FIRST FLIGHT } $ { ON DOT COURIERS } { D T D C } { G A T I } And track on is not such above from these companies
Navdeep Uppal
Raj Medicos
Power House Road, 100 Ft Chowh
Bhatinda
Cell No :[protected]
we have send our company profile in sealed cover to our client mr. dilipsinghji rathore at jaipur. on 22nd feb, 2010 with consignment no.[protected] from vadodara city office which run by mr. pappubhai. today is 27th and yet my clint have not received document at jaipur. i inquired on your web site & found my consignment no. is not found, i complained to pappubhai as well as your vadodara main office but unfortunately they are killing time & not giving any proffesional answer. vadodara office is not giving us any responsible answer & asking us to call this person & that person & bla... bla... bla...
i am sorry to tell you as you have not send my document to my client at jaipur, he is not reddy to belive that i have send document at jaipur, which reflects your very very poor service at the cost of our company image.
i assure you that though we are your regular client but now we will cancelled your tracon couriors pvt. ltd. from our mailing list. your co. name is black listed in our record now.
one of the worst [censored]ing courier company we have ever delt.company licence should be susppended.
You are right. The trackon courier service is full o[censored]nprofessional people. They don't take calls from customers (they even switch off their mobile, don't pickup the calls, make false promises to customer regarding the fast delivery which they never do. one branch is nopt aware of the contact numbr of other branch. God knows how they track the couriers if they don't know even the contact number of their brancehs. I, myself, have experienced this twice. In nutshell, I would like to call this a bullsh** service from trackon. These people deserved to be dragged to court. Highly un-educated and un-professional people these are.
i have posted my courier at13th of march from roorkee to jabalpur(mp). but that is not reached there yet. so tell me, what is the reason behind this. my email is [protected]@gmail.com ( courier is trackon pvt.limited)...

Exicom Telesystems Ltd — Delivery status

On 30.02.08 from Madurai BSNL Exchange to Guindy Exicom Telesystems Ltd one parcel booked by bsnl employees. That way bill no:TNE[protected]. dated 30.02.08. delivery details required urgently....
THE MANAGER
TRACK-ON-COURIER

DEAR SIR,

I WOULD LIKE TO INFORM YOU THAT I HAD SENT ONE PARCEL TO BANGALORE FROM AHMEDABAD CONTAINING THE FOLLOWING ITEMS ;
2 HAND GLOVES, 1 PAIN OIL, 1 PACKET OF KAJU AND ONE PACKET OF DATES FROM DUBAI PROPER SEALED UNDER RECIEPT NO:[protected] ON 24/06/2010 WHICH WAS DELIVERED ON 28/06/2010.

tO MY UTTER SURPRISE IT WAS FOUND THAT THE PACKET OF DATES FROM DUBAI WAS MISSING FROM THE PARCEL. AND ALSO THE PACKET OF KAJU WAS BROKEN.

IT IS REALLY SURPRISING TO NOTE THAT THE SAME WAS SENT AS A GIFT TO SOMEONE AND THE SAME GETS MISSING. I WOULD ALSO LIKE TO STATE THAT ITS MY 1ST EXPERIENCE AS YEARS TOGETHER I SEND THROUGH THIS COURIER AND THE PERSON CONCERNED IS QUITE HELPFUL AND CO-OPERATIVE. I HAD COMPLAINED TO HIM ALSO .

I THEREFORE LOOK INTO THE MATTER AND INFORM ME AT THE EARLIEST HOW THINGS GET FLICKED AND FROM WHCIH STATION IT GOT MISPLACED.

THANKING YOU

FROM
MRS SUPARNA SEN
Hi,

I also faced issue of courier not delivered from trackon,
and when you call on the phone numbers no body picks the call, not even the head office personnel are bothered.

The reason given by Akurdi man Mr pawan was that he was on levae, a person sends courier for emergency they don't understand that
Subject : Non Delivery of Consignment No:[protected] dated 26.8.2010


Dear Sir,

It is to inform you that, We have booked parcels 5box bearing no:[protected] dated 26.8.10 to deliver at Jibu, LG Electronics India Pvt.Ltd, Padalam, Udhyogamandal, Cochin, but one box is not yet delivered at the destination. The box containing 1 LCD pannel amounting Rs. 8000/-. The issue was raised several times with your Authorities, but not action has been taken so far to trace the box.

Please take necessary actions

With Regards
Lg Authorised Service center
Malappuram
[protected]/[protected]
Non received of consignment baring no[protected] dt.27.09.10 from Bangalore to chennai(Our Office).

Not responding properly in Guindy Track Office. Kindly take some necessery action.

For KANISSHKA FLORA CHEM INDIA.
NO-56, 21ST STREET,
AMBAL NAGAR,
KEELKATTALAI,
CHENNAI - 600 117.
PH[protected].
I had sent the gift pack on 21 Oct 2010 from Lovely professional university, Jalandhar to Chandigarh via AWB No.[protected] to my family member & courier was deleivered on 22 Oct 10 . But it was shocked to know that on opening of packet, wrist watch, one pen & key ring was missing from the packet as only one choclate & a greeting card was there.

I feel very harassed & cheated.

Please investigate the matter on urgent basis otherwise I will sue the trackon courier on consumer court.

Regards.
Pooja
[protected]
Dear Sir,
one courier sended from kotdwar to new delhi (docket
no.[protected] on 23 oct but its till not recived. Please do the
needful at earliast.


Regards
Kamal Bargali
c/o Sri Ram Singh
ward no.-2 Mehrauli
New Delhi 110030
contect no.- [protected]

Trackon Courier Pvt. Ltd. — Misplaced of my Courier

Hello
Sir/Madam
My name is Nitin Jain (M) [protected]
I have sent one courier through the trackon courier from Delhi to Surat on 19-10-10 docket no[protected], but it was not delivered and when I called up for enquiry to Trackon courier Surat, they did not provided any information insted Mr. Rajesh start miss behaving. His contact no. is [protected]. He was calling to me for confirm the address. But that man after confirm of address he was dropped my courier in any other address.
My kind request to you to help us in tracking this courier. Please help and take neccessory action against that Person. his behaviour is very ruud & very irresponssible he was told me I dont know about your courier u just talk my compony i cant do anything about it his wording is (AAP KO JO KARNA HAI KAR LO MAINE AAPKA PACKET KHO DIYA) that is his word. Plz help me to find out my courier & take a seriously action with that person bcaus that person was destroy Trackon courier image. Any body not trust in ur courier serivces because Like that person. Because his behaviour was very unsatisfactory & Roud. plz take some very serious action about this. If possible u can call me any time for my help.

Nitin Jain
([protected])
I would like to bring to the notice of the extremely callous attitude of the employees of Trackon courier, Guwahati to the concerned authority.
.
My document (POD[protected] was dispatched from Max New York Life Insurance Co. Ltd., Gurgaon on the 1st. of November 2010.
After a patient wait of over a week I made a call to the Trackon Office, Guwahati on the 9th. of November 2010. I spoke to a lady who was very vague and appeared totally clueless about the document despite being given the POD Number. My call was transfered to another lady who put me on hold till the call got disconnected.
I made several calls with the same result and finally I was told that my document had been delivered on the 8th. of November 2010. However the lady could not tell me who had recieved the document.
I made necessary inquiry at the security desk of my apartment but was told that no such document had been recieved.

When I called back to say that no such document had been delivered to my address, one of the ladies told me that the document had been taken for delivery and I should be receiving it in sometime. She gave me the contact no of the delivery man.

However when I called I was told that he does not cover my area and gave me another contact no. This gentleman who gave his name as Pradip Kalita asked me to sms him the POD no and address details and told me he would get back to me, but did not.

I called again today morning and he again told me that he would get back to me as soon as possible.
After waiting all day I called him at 4pm and he told me that the document had been delivered to someone in the Ulubari area.
Since the Max New York Life Insurance office is in Ulubari, I called the office and got to know that the delivery man had delivered the document in the office saying he did not want to take the trouble of coming to my residence to deliver it.

My question is why was the document not delivered to the mailing address???

I am not an employee of Max new York Life Insurance Co.Ltd. so I do not go to the office. Why should I take the trouble of going to going to pick up the document?

Please take this as a serious complaint and kindly instill some professionalism into your employees.

Dr. Monideepa Das
201 Sagar Apartment
Manik Nagar
Zoo Road
Guwahati 781005
[protected]
POD No.[protected]

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