[Resolved]  Trai — Non receipt of PNR

Dear sir,

I purchased one reliance prepaid connection [protected]and i subbit proper documents, at the time number was activated, since 12.01.10 i got msg from 52811 that your outgoing and incoming both are deactivated, and from that day my number was not working, I informed several times in reliance customer service, they told it took maximam 5 days to activate again just because due to document problem your line was stop, but still now they cant solve my problem infact our local reliance distibutor told me that you through out this sim it has no more use, realy i am very much disappointed to reliance sevice centre and our local reliance distibutor for their misbehave, I want proper feedback, please take action and solve my problem immedately. please do the needful.


Thanking you

yours truly,
Anand Murarka
mobile no:[protected]
midnapur (west)pin code_721101

We are using cug plan of Airtel having 07 connection our cell no is [protected].

We are complaint to airtel from last 09 month (May 2009) till problem not sol.

We are complaint to all level upto nodal officer Maharastra & Goa but no beady is reply, Also nodal officer not receiving the call cell no. is [protected]

Request to you check record of our complaint from April 2009 because of we missing some numbers up to Oct. 2009 & Take the action, Our complaint no. from Oct . 2009 as follows
Date Numbers
02/10/09 28645566
23/10/09 28954072
28/10/09 29036863
30/10/09 29066978
08/02/10 30836982
Email to Nodal officer & Costumer care dated as
27/10/09
28/10/09
17/11/09

Our cug numbers as follows
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]

I hope to do needful & reply.


Your Costumer,

Vasudeo Dattatray Borole

sir i am ram from rajnandgaon city here in chhattisgarh india .. state sir maine aaj date 13/02/2010 ko news 24 me ek program dekha indu ahuuja ka program bhavishya phal jisme ki maine call kiya tha number5664466 me isme maine 4 minute baat kiye jisme ki 12 rupees cut hogaye jo samanya se bahut adhik hai .. ye bahut hi galat hai jo ki bar bar tv program me isnumber me call karne ke liye kaha jata hai aur unke dwara saf saf call rate ke bare me kuchh bi nahi bataya jata hai jaisa ki new me hona chahiye inke dwara customer aur janta ko gumrah kiya ja raha hai jo ki galat hai mai trai se nivedan karta hun is type ke call ko band kiya jaye aur jaisa ki ye bar bar bolte hain ki call kijiye

I am a dolphine prepaid customer([protected]). I was seeking to activate GPRS service on my number. I followed all the instructions guided to me by the customer care. but still my GPRS was not activated. When I called up the customer care, they said that they'll activate the service within 24 hours. but today's the 8th day and still the service is not been activated on my number. I follow them everyday and they keep on giving some or the other excuse. Sometimes they say that they are having some problem with their server and sometimes they say that they'll call me within 12 hours and activate the service. but still I haven't received any call from them and my service is not yet been activated. Their services are too slow. Customer care are of no use. My complaint number which I registered with the customer care is: CC[protected] and the complaint number which I registered online is 76625 booked on[protected]:30:17. Please take the necessary action against them and help me getting the service activated as soon as possible. Thank you

sir
I had vodafone number in nagpur (maharashtra) from past 3
years number ([protected]) this number was in my name TRN Durga moorthy
it was having validity till 2014 but as i study in delhi i didnt use
that from september 2009 vodafone company has barred my number and
sold that in market now another person is using that number who is in
pune actually i registered that number with my banks insurance company and university as i am
preparing for civil services i gave that number in the forms also not
only that as i registered that number with banks whatever transactions
that is being done in my account has being SMS ed to him.
sir i kindly request you to take action regarding this
number. i am really in need of that number sir please kindly help me
out in this matter i want my number back nobody informed me before
barring that. what should i do i tried customer care they are saying you cannot that back but how can they sell my number to other customer i recharged it with rs 100 on the month of august only i dint use it for just 3 months and this happend to me sir is this possible to sell ones number to another person...please help me out sir anyhow i want that number

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar

From md akbar Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar from kolkata

From md akbar Dear sir, pls hlp me .aircel co mera balance se Rs.7 deduct kar diya hai is date 25.2.10 raat mein balne tha Rs10.59 paisa aur 26.2.10 subha jab baln check kiye toh humara baln hogaya itna Rs 3.59 paisa.customer care se baat kiye unke executive ka naam hai ms.sunita uno ne kaha ke sir apka dailer tone active hai.jab ki humne koi request hi nahe diya.toh kis tarah se dailertone active hoga .mera mobile no.[protected]/Mera naam md akbar hai sir pls help kijiya.issi tarah se service operator agar rupaye chori karege. Toh kiye koi action lene walla nahin hai.na ke sirf naam ka TRAI rule & regulation ki baatein karta hai.agar TRAI sach me rule or regulation ke baatein karta hai toh jitne bhi service provider hai unpar legal action lijiye.sir reply me thanks ur faithfully md akbar from kolkata

FROM
Shailendra jain
Alwar(rajasthan)

SIR, reduce 11 rupees from my balance/& give reason to start sms service while i am start this service 1 day ago.(REALIANCE ) my no.([protected]).

i am a realiance GSM consumer from 1st day when it start GSM service in rajasthan. last 3 month realiance start 1 paisa sms service of 11 rupees voucher. i m always recharge sms pack from shop & then company not recharge my sms pack automatically. but this time when i m recharge sms pack from shop & company also send me msg of succesfully msg pack recharged.
AND the next day company reduces 11 rupees from my balance & give reason auto activate sms pack while i start this service 1 day ago. in this way i pay double money for only one sms service, it's wrong.
so please return my 11 rupees in my balance that is reduce my balance cause wrong reason.
THANKS YOURS FAITHFULLY
shailendra jain([protected])
alwar(301001)

Hi,

I have a reliance number [protected]. Earlier it was postpaid connection. Due to high call charges, I have migrated this to prepaid connection in the month of December’09.
And I was assured that I would get my security refunded within 45 days if I pay one month advance rent and the entire due amount (at that time).
I did accordingly but I didn’t get any bill (which stated my call details/advance rent which I paid through Credit Card) of that month. I have visited many times to your Reliance outlet at SCO 80, Sector 40-C, Chandigarh but every time I was treated very badly by Reliance outlet staff. I have lodged a complaint on 2nd of March’10 by calling Customer Care but I shocked to know that my complaint was closed without giving any resolution.
Now, I would like to need following things for my records and further perusal:

• That month bill as I believe that you have wrongly charged me at that time.
• Refund the security with penal rate of interest
• Compensation as you has mentally harassed me.

I would request you to kindly do the needful in this in high Priority to settle my Claims & Deposits as its Almost 2 and half months.


Regards,
Vinay Hasija

To sir/Madam


I m Anoop Kumar srivastava and has purchased a GPRS sim card off AIRCEL
number [protected] ..
I recharged it with 14 rs. for internet connectivity for 3 days as in your
advertisement .
At that time I asked to customer care is this number properly working with
usb modem and then they said YES and given me setting and it worked with
very slow speed of 1.6 to 3.6 kbps only 1/2 hour after that i could not
connect to internet wth this sim for the period as has been mentioned
in your advertisement ..
Again just to check out whether gprs was working on this sim or not I
recharged it with 14 rs . but it did not work .
I called on 121 but it could not satisfy my queries .
I called again on number 198 to register my a complaint " how to get a
connectivity of internet with usb modem " finally when again i called your
customer care he did not entertained my call properly and behaved rudely
with me .. and he told me that i can not avail the AIRCEL GPRS through usb
modem.and not mention in guide provided with sim card.
Sir/Madam
I want to know from your side
Why u misguided me by your plan .
I m fully mentally torchered by your all Aircel team.

Sir/Madam
I need my money Back and want u guys to apologies and
also close internet facility in the area your network is not
properly working.

Anoop Kumar Srivastava

one of the hopless netwaok in karnataka is TATA DOCOMO . I suggest TRAI to cancel the licence authority of tata docomo. TRAI should not give licence to such company unless they cover 75% of netwok.main problem is in north karnataka mainly in belgaum dist. i suggest trai to take severe Action against TATA DOCOMO.

Sir,
SUB : REDUCE RS 25 + 12 FROM MY BALANCE FOR DIALLER TUNE IN MY MOBILE WITH OUT MY PERSONAL DEMAND.(MY B.S.N.L MOBILE No [protected])

My Name in AMOL PATIL am using our BHARAT SANCHAR NIGAM LTD, prepaid from last 4-5 YEARS, cutting a charges for dilaer tone to my mobile without my demand to the company. I lodged Complaint to the BSNL CUSTOMER CARE dated 10th or 11th March 2010 the complaint no(Docket No.) 3687357. Customer care satisfied me that your dilaer tone will closed after 48 hours. But there is no taking any action by the company. Every time I called customer care the same answer given to me. Between this comnuication I have received message for the company in dated 23/03/2010 that you have successfully chagred Rs.25/- for the purpose of dilaer tone. Then I am again called customer care and filed complaint the same date the complaint no. 3708537 for this reason. And also talked with Senior Officer of customer care (Name not told me), a lady senior officer satisfied me that We will close your serivce and refund your amount. Eventhough I send SMS to the company(UNSUB ALL) to company on the number 56700. Still there is no taking any action against for the closing the said scheme. This is not a way that you can reduce money without the approval of customer. I have all proof which goes against company with me.

Thanking you,

Yours sincerely,

AMOL R. PATIL
MOBILE NO:[protected]

Dear Sir,
I purchased a new connection of MTS in october 2009 becasue of his assurace of good netwrok & teriff. but now april i regularly complaint regarding the netwrok, call drop, no signal, but no result. They told me ur complaint is under process. Kindly look after this matter and take suitable action against service provider. My MTS number [protected] & my alternat number is [protected]

Name Dinesh Dahiya
State Delhi
MTS Number:- [protected]
Alternate number:-[protected]

Dear Sir,

I am Sukesh Chandra Gain. I am using Reliance CDMA connection for last 4 years. My mob no is: [protected]. Today (28/05/2010), I have received a message " your subscription to Suprabatham service has been renewed " and they have deducted 10 Rs. from my balance although I have not subscribed it ever. They are doing the same for monthly SMS package and deducting 39 Rs/month. I have complaint many time but no outcome. They are cheating with customers.

Please take the necessary steps.

Thank You,
Regards,
Sukesh

i am Shallender Kumar from ludhiana, punjab, we disconnect our reliance fixed wireless phone no .[protected] on 5 march 2009, we clear all previous dues and balances, reliance take refundable security of 2500 rs when we take this phone, but till now we does not recieve our refundable security of 2500 rs, we contact many webworlds and we also send emails to reliance website but there is no sufficient reply and everytime they give excuses
so plz i want u to interfere with this matter and take proper action againt reliance and clear our our refundable security due, i shal be very thankful to you
shallender kumar
ludhiana
[protected]

Dear Sir/Madam,

I'm Saravanan.P form Chennai-Tamilnadu. I've one Reliance CDMA postpaid connection([protected] in the name of Saravanan.P), I've registered DND in the month of May'08 but I'm continuesly receiving unwanted commercial Msgs. I've made complaint with reliance CCare many times, but there was no resolution. Still I'm getting that unwanted commercial SMSs. My mobile model is LG3100, in that model mobile SMS capacity is just 30 for Inbox, so that unwanted sms my inbox got filled my important business related Msgs got deleted. So I'm getting lose of many things in my business and job. So I humply request you pls take necessary action against this issue.


Regards.
Saravanan.P
[protected]