Travel Chacha — Unable to get confirmation of my flight | |||
Hi, I have booked a flight ticket as below date and amout was also deducted by "TRAVEL CHACHA" Booking Details Booking Ref No. : AMFUWG Description : IDRBLR Amount : Rs. 2952 20/07/2010 74332740202020172659707 TRAVEL CHACHA Rs. 2,952.00(DR) As per the TRAVEL CHACHA customer care mail ********************************************* Dear Sir/ Madam, Greetings from travelchacha.com. We are in receipt of your mail. Your booking is confirmed. Ticketing Department Landline :[protected] www.travelchacha.com A Culture Holidays' venture 306 Namdhari Chambers, DB Gupta Road, Karol Bagh, New Delhi 110005 INDIA Tel +[protected], 4154 4154 Ext Fax +[protected] Email: [protected]@travelchacha.com flights.[protected]@gmail.com Visit us at: www.travelchacha.com Member of: ASTA, IATO, IATA, TAAI, Approved by Govt. of India, Deptt of Tourism ***************************************************** Above mail reached to me at 22-july-10, 1:27 but once i checked it online "the booking status is still under process. I tried to call on all numner and send mail 3 times but still, but unable to get any update further. Please help me out regarding same. Regards, Trilok sharma +91-[protected] Was this information helpful? | |||
 8 Comments | |||
Comments
I have the same issue with a ticket booked on 22nd July. They said that there is a problem with e ticket generation component.
I asked for an airline PNR so I could check on the airline directly. The customer care gave me a PNR which the indigo site could not identify. He then said they will issue a new PNR. Don't know if this was just a gimmick to get me off the call. They already tried to ask me to call back in 15 minutes several times (but this was already my second call, the last one assured me the e ticket will be issued in an hour which obviously never happened)
I had no option but to disconnect the call. I am not sure if they will be able to issue a ticket at all by the time of my flight (on 29th). This was the first time I tried travelchaha. I will never ever try to save a couple of hundred bucks and book on travelchacha.com and make sure everyone I know knows about this. This is another ezeego1! God save us from such inefficient and possibly fraud companies.
I asked for an airline PNR so I could check on the airline directly. The customer care gave me a PNR which the indigo site could not identify. He then said they will issue a new PNR. Don't know if this was just a gimmick to get me off the call. They already tried to ask me to call back in 15 minutes several times (but this was already my second call, the last one assured me the e ticket will be issued in an hour which obviously never happened)
I had no option but to disconnect the call. I am not sure if they will be able to issue a ticket at all by the time of my flight (on 29th). This was the first time I tried travelchaha. I will never ever try to save a couple of hundred bucks and book on travelchacha.com and make sure everyone I know knows about this. This is another ezeego1! God save us from such inefficient and possibly fraud companies.
I have the same issue with two tickets booked on 23rd July. They said that there is a problem with e ticket generation component. I have received the booking reference number but no ticket.
Can you please tell if people have received their tickets before their flight date or not.
I just want to make sure that the booking is done.
Can you please tell if people have received their tickets before their flight date or not.
I just want to make sure that the booking is done.
I have the same issue i booked a ticket 2 days ago. Tickets show as under process on the website but nothing is working.
I had booked my ticket on 24th of July. My date of journey is 26th August.
No ticket has been issued. After days of trying, I managed to talk with their customer support representative.
The lady assured that a ticket would be issued by 1st of August.
That might be just an empty promise.
I am keeping my fingers crossed.
I hope all o[censored]s facing trouble with travelchacha get our issues resolved at the soonest.
Else, anyone staying in Delhi might try approaching their office directly for redressal.
No ticket has been issued. After days of trying, I managed to talk with their customer support representative.
The lady assured that a ticket would be issued by 1st of August.
That might be just an empty promise.
I am keeping my fingers crossed.
I hope all o[censored]s facing trouble with travelchacha get our issues resolved at the soonest.
Else, anyone staying in Delhi might try approaching their office directly for redressal.
Pls do not book any ticket with travelchacha.com they are giving the tickets for cheap rates but their service is very poor, I know whats running in ur mind, why we should bother abt service when we get cheap tickets, the prob is ur ticket booking will be failed u will keep trying 2-3 times and they will detuct all money from ur card later on u will receive 2-3 ticket with same name and travel date, now u will call call center and no one will pick ur call and even if they pick they will disconnect or give lame excuse that they are help less i have lost money with them rest of them pls be aware.
Prem Chugani
[protected]
Prem Chugani
[protected]
I am another victim of travelchacha.com I booked ticket with ref No.: ANHJMK even after 2 days they are continue saying that my booking confirm through email when I insisted for PNR they are not just replying email. The worst thing is that person on Toll free no. do not pick up phone and another no. they pick and just put the phone on hold without saying anything. I called Kingfisher people they say the ticket has been cancelled because of non-payment even though they took payment 2 days back. Please never take any service from travel chacha / Culture Holidays India Pvt. Ltd. - Its not just their customer care people but their MD Sanjay Basin even do no reply any mail or take care of it.
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306, Namdhari Building, D.B.Gupta Road, Karol Bagh, New Delhi, Delhi, India - 110005
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Hi,
I have booked a flight ticket on Travelchacha.com but after 6 hrs of payment also i didnt got the confirmation of my ticket booked. The below is the ticket detail and amout was also deducted by "TRAVEL CHACHA"
Booking Details
Booking Ref No. : AMMFOX
Description : CCUBOM
Amount : Rs. 3539
Payment Id : TCP[protected]
Transaction Date : 24-Jul-2010 11:22:06
As per the TRAVEL CHACHA customer care mail
Kindly help me out.