[Resolved]  Ttk Heathcare Tpa Private Limited — NO REPONSE IN GIVING CASHLESS FACILITY IN HOSPITAL

Dear sir,

despite taking a policy from you under health plan and hospitalization benefits, your company did not bother to respond when the policy holder is in need.This is a clear cut fraud on your part.yesterday my brother got discharged from hospital and we had to pay all the charges by cash despite we were under great problem arranging funds.The hospital also did not listened to us to help for cashless services

I want a revert in same and i will be approaching legal help in this case

Manmeet S Anand
----- Original Message -----
From: Manmeet Gmail
To: [protected]
Cc: [protected]
Sent: Thursday, February 12, 2009 10:06 AM
Subject: Cashless facility

Dear sir,

My brother Pritpal Singh anand, serving with Birla sunlife insurance company at saharanpur branch is holding your policy bearing number[protected], Card number MUMBSCNT[protected]B.
He has met with an Accident on Monday, 9th feb 2009 at dehradun and has undergone multiple injuries and fracture.After first aid at Doon Govt Hospital we had got him admitted at Combined Medical Institute Dehradun, 54 Hardwar Road, Dehradun[protected] and is under supervision of Dr.Avinash Zyutshi, Dr.Mahesh Kuriyal, and Dr Harsh Kumar Johri.

We have been requesting them to initiate cashless facility in hospital on our Card but no one is attending the request.Instead we are moving one doctor to another for help but of no use.If this is the acceptance of your policy and facility at network hospitals then what is the fun of taking the same.we have spend lot amount of money in purchasing medicines and for diagnostics too.

I am very much frustated with this and will move to consumer court if the same cashless facility is not provided.

i expect an action from you end

Manmeet S Anand
Elder brother of the patient/policy holder
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet


TTK is one of the worst TPAs to have. ever since they became popular they are just fleecing the patients and cheating them with false rules. The IRDA is inefficient and provides no effective remedy against such TPAs.
Dear Rajesh,

This is to brng you kind attension on claim settlement No, 09NAA11940, Policy No: 09CB01NAA6965 of Robin Joseph of Ratna Sagar pvt Ltd.

Since there are no communication from your side after 2 months of settling the bill, I am sending this reminder. Kindly send us the bill with no delay. Our experience with your company has been a matter of not so adequete customer service, contrary to other TPA's. I wish Vipul may not get into a company with poor customer service record. We can understand a normal delay but a delay without valid reason for a small amount will force us not to take any more patients from RatnaSagar I hope Vipul may not be interested in taking such actions as this will send an inconvenient signal to Ratna Sagar pvt ltd.

Kindly do the needful in order to settle the issue.

Best regards,
Dr H.M. Shabeer, MD
Mg Director
E mail : [protected]
Ph :[protected]

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