[Resolved]  TTK Prestige — Improper service

Address:Bangalore, Karnataka

Hi,

I have raised a complaint about my Wet Grinder(table top) that is making a noise more than a month back. Complaint no: 3990.

Then, 10 days back one service guy came (his mobile no: +91 - [protected]) and dismantled everything and said we need to replace baring, wheel and then top portion of the grinder and said he doesn't have the spare parts now and will get back to next day. But till then no one turned up and not picking my calls. I called service centre as well[protected] and no one picking the calls. Now, we are not able to use the wet grinder at all due to dismantling.

Please address my concerns as soon as possible. My contact no: +91 - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Given a complaint a month back. The complaint no is 4900. A service person by name Dayanand came after 10days and removed the bearing shaft and the same is yet to be replaced. There is no response till date. There is no use contacting[protected]

I wonder whether the concerned authority will look into this issue. Prestige being a well known company is supposed to have a very good servicing division. It will be of a great help if the authorities take initiative to resolve the issue

Its high time we all should think many times before purchasing any of the prestige products.
I had raised a complaint that my grinder is making too much noise complaint no wgr 0027.
The technician named Zameer was here twice, dismantled the whole grinder, did something and said it would work fine but of no use. Still the same problem persists. After repeated calls( would have made more than 10 to 15 calls) the service center lady keeps telling she would send the person the same day, but no one turned up till now. From past 10 days i m continously calling them everyday, but no use.
I wonder if we would again go for a prestige product or suggest someone for it with such a bad and pathetic service provided by your service guys.
It would be nice if the concerned authorities take necessary action on these people and get issue resolved quickly.
Service center contacted is Indiranagar, Bangalore service center. Contact[protected]
My name and contact no is as follows: shree vidhya,[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TTK Prestige
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    619
    Pending
    0
    Resolved
    101
    TTK Prestige Phone
    +91 11 4509 2366
    +91 11 4509 2377
    TTK Prestige Address
    38, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all TTK Prestige contact information