[Resolved] TTK Prestige — Service with Warranty

rajeshchauhan76

from Chennai, Tamil Nadu

Dec 21, 2012

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear,

I purchase induction cooker ( PIC 1.0) of TTK Presitige of Rs.3500 with one year warrenty after 1 and half year its PCB stopped working.I shown this product to TTK service center Noida Sector 18 and they charge me Rs.1050 for service this product and give me 6 month warrenty through mail by custmor care of TTK MR. Mohit ( [protected]) but after two month its PCB not working again when I shown this product in TTK service center Noida 10 service person said after dicussion with MR. Mohit ( Custmor care ) you may pay 850 again its warrenty over becuase some cocoroch were found in this product.

could any one please give me soluction before going in Consumer Fourms..?

Are any other way for complint through online..?

Rajesh Chauhan
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anbarasum

from Nadapuram, Kerala

Dec 26, 2012

Sir,
I bought a induction stove at star bazaar rajkumar road bangalore.
Now it got a problem. i have tried the customer care number given in the manual, where there is no response.
also I have enquired at the location where i have bought, there they told us to contact the customer care.
Please do need full for the same to get it repaired.
Note: if the agents is taking responsibility help the customer it will be helpful for the customer.
regards
Anbarasu M