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Sir,
I have purchased four burner hob with chimney from prestige smart kitchen (Madras) with one year warranty. While usage, noticed leakage of gas from the hob. so i gave it to the TTK Prestige Service Center at Vellore Vide Job Sheet No.283, dt.01.12.2011. Till now they did not service it and they are repeatedly giving a same reply SPARE PART IS NOT AVAILABLE.
This is second complaint i register and previously four complaints sent through emails.
May we request your intervene to resolve the issue at earliest.
Hope to hear a favorable reply from your end, i do remain.
If at all issue not resolved with a week, i have no other option of going to consumer court.
With Regards
R.Manoharan
I have purchased four burner hob with chimney from prestige smart kitchen (Madras) with one year warranty. While usage, noticed leakage of gas from the hob. so i gave it to the TTK Prestige Service Center at Vellore Vide Job Sheet No.283, dt.01.12.2011. Till now they did not service it and they are repeatedly giving a same reply SPARE PART IS NOT AVAILABLE.
This is second complaint i register and previously four complaints sent through emails.
May we request your intervene to resolve the issue at earliest.
Hope to hear a favorable reply from your end, i do remain.
If at all issue not resolved with a week, i have no other option of going to consumer court.
With Regards
R.Manoharan
I have the same kind of response with my prestige chimney service.
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I have purchased four burner hob with chimney from the prestige(Madras) with one year warranty. After that gas was leaked so i gave it to the TTK Prestige Service Center at Vellore Vide Job Sheet No.283, dt.01.12.2011. Till now they did not service it and they are repeated giving a same reply SPARE PART IS NOT AVAILABLE.
Kindly help regarding this issue.