[Resolved]  TVC Sky Shop / Spy Pen 16gb — replacement of faulty product

Address:

Yavatmal, Maharashtra

I received product spy pen 16 GB. from tvc skyshop on dtd. 19 th jan. 2011 from mahagao depot.dist, Yavatmal My order no. OC25133155 but still received date the pen video not working properly. Just 3 or 5 minuets recording after then stop automatically and only many vlc icon found. I tried Best of my knowledge and level to work it properly, reset also, but the problem not solved still today. So I want to know what’s the problem in my pen, and what can I do for this ? Its not recording not turn off blue light still reset it, and found only 72 mb.memory insted of 16 G.B. So please advice me to what I do ? As per ur advertisement compony assured 6 months warranty on this product, so please give me advise to work it properly so i want to replace my product instantly. i Already sent many mail to customer care/also contact but still not'
given me advoice about the product and not reply me from ur compony, as per ur compony term and condition product found fauly or not working it will be replaced within 48 hours. but it's a wonder from 45 days i will sent my complaint by mail to your customer care centre/[protected]@tvcskyshop. etc. but no answer from ur side. so i want to know can i go to consumer forum to solved my problems or compony given me replacement/or refund. please take a serious and quick action about this mail.


I Hope for early reply.



Sudhir Kale

Swami Krupa

Pride plaza apartment,

Satyanarayan Layout, Arni Road,

Yavatmal. 445001

[protected]