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[Resolved]  TVS Motor Company — Faulty TVS - MSP 240 classic plus printer in new packed container

I purchased reputed brand name TVS but unfortunately I got very bad experience from your service center .
My model no. MSP 240 classic plus Faulty
I purchased it from Ramsons Enterprises on 8dec2009
from starting it has a problem of paper zam & i had placed a comlaint (IJ4578 on 9dec2009) in Customer care TVS
there is no responce
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  5 CommentsShareTweet

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I purchased reputed brand name TVS but unfortunately I got very bad experience from your service center .
My model no. MSP 240 classic plus Faulty
I purchased it in December 2009.
It has a problem of paper zam & i had placed a complaint (KP1049 on 18January2010) in Customer care TVS and another complaint on 23January2010 on their website.
There is no responce.
driver
my name is hitesh shah from Mumbai
bike model - tvs jive black color.
dealer - Haran tvs motors.
purchased date[protected]

I purchased reputed brand name TVS but unfortunately I got very bad experience from your service center. and also with the spare parts not available with the service station for more then 2 week.

THEY SAY IT IS NO TENSION BIKE ON ROAD AND TRAFFIC BUT IT IS TENSION EVERYWHERE ELSE.

they keep on saying the parts has been ordered and the parts will be coming soon in the work station at Mumbai.

i don"t understand one thing that it is a Rs 100 part accelerator cable which was damaged they don't have in spare . then why you make them your dealer.

why the company make such product in which they can't supply normal basic parts also.
if there would be any machine problem i think i have to wait for a 2 months or more...

People please don't buy bike of these company. NO PARTS IN SERVICE STATION AND COMPANY.
I also have the same experience I bought a Tvs jus print KP 3150 which is not working after three months. Posted complaint after several attempts and they told your complaint no. is LO 1109 and told they will replace it with a new one but weeks paased nothing happened my work is getting terrible effected

i will never recommend TVS printers again, their service is hopeless
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tvs printer msp240 star — faulty printer

a brand new printer has head problem. i bought and not started correctly.customer care told me to wait 7 days. i am not satisfied with this. serial no laj48d021791.

Susanta kumar Sahoo
kolkata
[protected]

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    Customer satisfaction rating
    21%
    Complaints
    3681
    Pending
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    Resolved
    758
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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