[Resolved]  TVS Motor Limited — Bike is missing Pick up, silencer rust, gear shifting problem

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi,

I, Sanjeet Kumar Jha, have bought TVS Apache RTR 160 from ADITI AUTOMOBILES, Noida on 31st January 2010. At the time of purchase, they did not provide me with any documents, not even owner's manual. Also they said the bike is manufactured in Nov. 2009, but the actual manufacturing date is Sept. 2008. The silencer has got rusted(just in one month) and the bike is missing pick up, specially speed @ 80 and higher. I sent an e-mail regarding the same and did got a response telling that the problem will be resolved soon but now it's been almost 1.5 months and neither silencer is changed nor missing problem is resolved. They have opened the engine too and changed the Com Gear shift but still the gear shifting problem persists. Also, Your representative in Delhi, Mr Vineet(Engineer from TVS) is not very sure of the cause why the missing happens. Because of this its very hard to drive bike smoothly and it can lead some serious accident sometime. The mechanics at service center says that the problem is either due to petrol supply or current supply and keep changing the related parts but still no resolution. I am fed up of this. Please do the needful asap and fix the issue otherwise I have to move to Court. Thanks.