[Resolved] TVS Motors - Fiero — Cheating at TVS Service center - Beware
Hi I had given my TVS fiero for servicing at MIDAS Motors lakdi ka Phul hyderabad. They said i need a engine rework and i was quoted estimation of 6.5 K which i agreed to. Later i was given a bill of 8.5K which was way high from the quotation.Why was i not informed time to time about the increase in the cost. An estimation can have +/-500 and not 2000. Also since the manufacturing of Fiero is stopped why are the customers who had earlier been your esteemed customers made to go thru pain in trying to procure the parts. It took close to 15 days for my bike to be done.
Now my major concern is with the cheating happening to customers at the outlets service center. They had used 2 bottles of Engine oil of 750ml each when the engine capacity of Fiero is 1.1L. Now when i am charged for 1.5L of Oil where did the balance 400ML of Oil go. I am sure this is happening to all customers and end of day the service center ends up with lots of profit.
When most of the bikes coming into showroom are of 1L capacity why are they maintaing stock of 750ML oil. Is this not cheating customers who may not realise this fact. So this is a request to all consumers to beware of this issue from the service centers. Before servicing the bikes make sure that the centers are keeping stock of suitable quantity oil and do not charge extra due to lesser quantity of oils.
Complaint marked as Resolved Aug 14, 2020