[Resolved] TVS Scooty Streak — Pathetic Customer Service of TVS | |||
Dear Sir/Madam, We bought a TVS Scooty Streak in March 2012. Recently in The month of January 2013, we noticed a manufacturing defect where the front shock absorber oil seal bolt set was completely removed which was the manufacturing defect. My husband met with major injuries. We raised a complaint by callling toll free numbers. We had serviced it in Bangalore three months back before the incident happend. We had manager from Showroom call us & speak with regarding to the same. HE kept arguing saying that it was not TVS company fault. He said if I had done service in the same showroom, he would have taken measures otherwise he is helpless, but tell me if TVS manufactures vehicles like this & something serious happens who will be held responsible. I didnt get any other response yet.,....I am fed with its services...Finally we had to get it repaired from our pocket. I AM AWAITING A RESPONSE FROM so callled TVS MOTOR COMPANY, for the same. I as a personal will never ever in my life avail TVS services nor buy any of their products. Goodbye to TVS.........There are many other good companies, I am willing to go & buy products for a safety ride.... Buying products from TVS is very risky......Be Careful People............ With Pain, The sufferer Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Apart from the engine starting problem the biggest concern was the mileage. The only two reasons I went to buy this junk were that since the scooty is light weight and is of less engine capacity and the second one is that it is easily available. For the other brand like Honda and Hero you have to wait for a month or so.
The vehicle will not perform well even after the servicing. Also the bike servicing provided by the SAI TVS is totally faulty. I believe they don't have properly trained mechanics.But the unprofessional behavior of their staff towards the customer is like cherry on top.
I would like to raise the attention of the TVS MOTOR Corp authority to have a look at services these showrooms provide to their customers and take necessary action.Also properly train and teach some manners to the staff.
And at last its going to be my first and last experience with TVS anyway. And also I would suggest others to think twice before wasting their hard earned money on their junk vehicles and the worst servicing.
Finally Bbye & Sionara to TVS for forever...