[Resolved]  TVS Scooty Streak — Fake service

Address:Kanchipuram, Tamil Nadu

i noticed a throttle problem with my streak , the brike was dragging or almost stops when raising throttle . As it was also time for the 7th service , i gave the bike for service on 20th july morning to the same "authorised tvs service center in tambaram santorium " where we bought the bike . I reported the issue , the service person noted it down and said he have to check the bike , fix the problem so he can give the bike back only on 22nd evening (normaly they return on the same day evening) . It cost me 564Rs for the service .After service, on 23rd itself the bike broke down .. the bike completely stoped and wouldn start again . i was stuck in the middle of the road, 20 km from tambaram with no mechanic shops near by.

Noone picks the call in the service center after 7 pm and the mechanics leave by 6:30 pm it seems . On checking with another repair center mechanic they informed that only the oil has been changed and water wash was done , the filters and carborator was not cleaned and wiring is not tight and the pin which holds the air pipe is missing !. i had to pay this mechanic 150Rs to start the bike . !! i again had to go back to tvs center and get the pin fixed and bike checked out .

in additon to loosing money and wasting 3 man powers days on the intial useless service and breakdown and repair and risking person safety when bike breakdowns at the middle of nowhere at odd hours , i have completely lost faith in TVS service centers which doesnt really do anything but just give a water wash and get your money !
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Aug 13, 2020
Complaint marked as Resolved 
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    Tambaram Santorium
    Tamil Nadu
    India
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