[Resolved]  TVS WEGO — Very Bad Service

Address:Hyderabad, Andhra Pradesh

Hi, my name is srikanth i bought a TVS WEGO when i was in Bangalore on 25th Oct 2010, at the time of delivery the mileage said was close to 50 kmpl, unfortunately i have noticed 30-35 in the starting days, i have approached the service center in Bangalore they said after the first service the problem will be rectified unfortunately nothing has happened, meanwhile i have relocated to Hyderabad and bought the vehicle to Hyderabad wherein i have given the vehicle for 2nd service the same problem exists..

there was a feedback call from TVS motors and i have raised the complaint - no one cared about it

today 1st of July when i have approached TVS motors on their toll free number [protected] - first there was a guy called Bharat who picked the call was so bad in talking and he was not at all hearing what i was trying to tell him.. it was like "This is Bharat what can i do for you" immediately "is there anything i can assist you on" "Thanks for calling - have a nice day" and disconnected.

he didnt even allow me to talk.. just disconnected.

again i called but no response..

i am planning to approach consumer fourm.. can anyone assist me on the same.

i can be reached at [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Srikanth,

This is with reference to your complaint posted on July 1st 2011. As per

your complaint, our executives got in touch with you and

resolved the problem to your satisfaction. At TVS Motor we are

always there to help our customers. Please feel free to get in

touch with us in case of any assistance required. We shall be

glad to provide you our full support.
Should you require further information kindly contact us at

[protected]@tvsmotor.in.

Assuring you of our best services, always.
Warm Regards
TVSM

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