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[Resolved]  UCO Bank / ATM Dispute — 2000 rupees amount debited from ATM

Dear Sir/Madam,

I am uco bank customer name Amit Nagal, having my salary (S/B) account in UCO
bank branch at BD Road, Jaipur, Rajasthan.

My account details are:

Account Name: Amit Nagal
Account No.(CBS): [protected]

My problem is that at[protected]:04:56 I have tried to access 2000
rupees from atm but i haven't recieved any amount and after
sometime i came to know that my transction was done i haven't got rupees
but it was deducted from my account here is all the details

Transaction Id S44247011
Transaction Date 02/04/09
Transaction Type DR
Transaction Description CWDR/[protected]/[protected]:04:56/EFT

i have already reported this to our head office at B.D Road jaipur in
written. they told that the transaction amount was gone in calcutta
main branch. last three month i am checking my account but the amount
was not debited in my account.

Now I requrest you to kindly consider my application


Thanks again sir
Amit Nagal
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

iam having my sb saving ac [protected] in uco bank, kankarbagh branch patna-20. i went for shopping on
[protected] after my purchase i gave my visa debit card for payment, while the woodland showroom bill counter person tried to e-pay the billing mavhine showed retry but i refused to do repeat. then i went to the atm and cheked the balance the money was deducted from my account. It should not happen once again so i took money from atm and paid the actual mmoney for my purchased bill. then immediately called the customer care and explained they have asked me to give a complaint in my branch uco bank.
the purpose of having debit card is withdraw money and shopping when it not in use
then what is .the use and having the debit card. This the second time iam facing such a problem. Such a kind of problems should not happen to any customers. Please do the needful
then only infuture customers will be in financial trouble. I request to take necessary action
immediately for betterment of customers service as well as uco bank betterment.
what about the deducted money from my account what is the solution please inform me in my mail id; with expecting ur reply positively and as early as possible in time.
with regards,
ckraja

ATM BLOCKED

While recharging online for my mobile i have mistakenly entered pin two times and then it said that my transaction could not be completed due to wrong attempt of pin so my ATM will remain blocked. So please help me out of this. Thank you

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    Customer satisfaction rating
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    UCO Bank Phone
    +91 79 2657 7660
    +91 79 2657 6954
    UCO Bank Address
    UCO Bank Head Office, 10, B T M Sarani, Kolkata, West Bengal, India - 700001
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