[Resolved] United India Insurance — Insurance Rejected on Invalid Grounds
Sir, I had taken a Marine Cargo Insurance Policy (Policy No: 020400/21/10/01/[protected] from United India Insurance Company in name of Ketan Phanse. This was insurance for household goods transport from Mumbai to Bangalore by Caravan Packers n Movers India. The truck transporting the goods met with an accident on 21st May 2010 (FIR copy attached) and many of my goods got damaged. Following this, as per the survey conducted by surveyor M/s Bhakuni & Nalluri Survey Co. Pvt. Ltd (Corporate Licence No. 72467/[protected] the Insurance Claim was filled. I paid the surveyor fees on out-of my own pocket. All documents in original were handed in person to Mr.Phadnis (Divisional Manager, Greater Bombay) and were verified by him.
Later, I recieved a letter dated 31st August 2010 from United Insurance India (signed by Mr. Phadnis)stating that the claim was rejected as th documents were not valid or claim is not per policy. Despite multiple communications, there has been no response from United India and my claim has not been processed. Please guide on necessary actions.
Complaint marked as Resolved Aug 13, 2020