USB CDMA Modem — Shocked to see the response

Dear Sir/Madam,
Unfortunately we bought one CDMA USB Modem from Tata Indicom on 30th November 2007 for Or CEO Mr. Yogesh Kumar Pandey.(The No. allotted is [protected]).
Which is not operative till date despite of several calls from the boss as well as several Assurances from your Kanpur People.
Now we understand that we had chosen the wrong product of a reputed Organization and would like to request you to kindly take the sold product back from us without delay and any further reminders.
And we see to it in future that we do not buy any of Tata indicom Products.
Regards
Raj Saxena
Overseas Marketing Manager
Trans Logistics India Pvt Ltd.
Kanpur India
Ph: [protected]