[Resolved]  USHA BRITA DIGITAL WATER PURIFIER — AMC

I am residing at Vasundhara, Ghaziabad and I had bought usha-brita digital filter on[protected]. The AMC of the purifier kept changing hands since 2002 and faced a lot inspite of paying for the product of basic need. Some times even the company proved helpless in dealing/controlling the agencies/franchisees offering AMCs. The latest incident was the most shocking one when the agency namely “Usha Shriram Enterprises Pvt.Ltd.” (as printed on the AMC document for the period 5/2008 to 5/2009) refused receipt of any payment of RS.1092/- made to them by me on 25-05-08 through cheque. Though the cheque got encashed, they refused to have any customer by my name. On my repeated requests, they just visited me in April 2009 but did not do any service. Since then I am waiting for them to visit my place for service. If the company could help me out, please do so at your earliest possible, otherwise there are many options available in the market offering half the price of purchase as discount for purchase of new one.
My cell no. is [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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