[Resolved]  usha lexus water heater — Usha Lexus geyser leakage

Address:Bangalore, Karnataka

I have bought Usha Lexus 25L geyser, 4 years back. It has got 5 year warranty on water tank.

From last 2 months, there is water leakage from the tank and geyser has become non-operational.

I have put in a maintaince request with the service center. After repeative reminder for 15 days, they sent a person , who confirmed the leakage is in tank, and geyser is in warrantly so company will replace the tank.

After that no response from service center or company from last 1.5 months.

off late, their area manager is saying, currently company has some dispute going on with the company who manages services in bangalore, so they can't fix the issue.

First time ever, I have seen a large company like USHA saying that, product is under warranty but they can't repair the product because their service center personal is not working in Bangalore.


Any help please
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Aug 13, 2020
Complaint marked as Resolved 
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Parts for my 5 year old storage water heater [WH SP 2415] is not available - neither in H/w stores nor in service center. What is the point in stocking parts of products released in 2012 but not for those sold in 2007?

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    Bangalore
    Karnataka
    India
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