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[Resolved]  Varun Motors — Bad service

I have booked Swift VDI on June 6th at Varun motors, begumpet. The sales executive has given me a tentative date of 1 month orally but in written it was actually 2 months or so.He said that was formality. Since then there was no proper response from him.I have been visiting the showroom until recently for the status of the car. He has once said that the production has stopped for a week. After few days he also said that the car has not yet been dispatched and that was not their problem, but with Maruti. They gave a 100% confirmation that the car will be delivered within 20th of August but failed to do so. After that have given the date 22nd August for the delivery. When we went to pay the remaining amount for the car, they have showed us a Silver color car instead of White which we have booked. Silver was not even our second choice on paper. They are not certain about when they would deliver the White color Swift. We are very much dissatisfied with the service of Varun motors begumpet. They are just fooling us around.

Sales executive name: Ravi
Sales executive Team leader: Sumanth
Assistant sales manager: Paul
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Aug 13, 2020
Complaint marked as Resolved 
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yes the there is very bad response from the people of Varun Motors service centre, they are supposed to pay me Rs.2590, which they informed me that I will receive within 2 working days from 24th July(date of service), till date I have not recieved, concerned person-mr.Ravi in accounts. Really awful response.
No stars, so if they get a rating called "WORSE" For the matter of fact, their service is bad in all of their branches.

I paid 15000 for my Alto lxi service and they got it all wrong. There was coolant leakage because they did not repair the punctured pipes. After escalating it to Maruti, they took my vehicle to another branch and asked for another 15000 for engine mounting and others. I told them not to do and concentrate only on rectifying the leakage. They said, 3500 additionally. I said okay do it.

However, though they charged me only 85 INR but the leakage was not done, neither air purifier and other filters were changed. Even escalating didn't work.

Finally, I had to take this vehicle to a local mechanic and he rectified the error and made me understand what was wrong. He also asked me to check while he works so that I know what went wrong. My vehicle is fine now, no engine mounting, no others bull [censored] required. Varun sucks, please avoid them. They are bloddy gold diggers.

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    Hyderabad
    Andhra Pradesh
    India
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