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[Resolved] Varun Motors — Bad service
I have booked Swift VDI on June 6th at Varun motors, begumpet. The sales executive has given me a tentative date of 1 month orally but in written it was actually 2 months or so.He said that was formality. Since then there was no proper response from him.I have been visiting the showroom until recently for the status of the car. He has once said that the production has stopped for a week. After few days he also said that the car has not yet been dispatched and that was not their problem, but with Maruti. They gave a 100% confirmation that the car will be delivered within 20th of August but failed to do so. After that have given the date 22nd August for the delivery. When we went to pay the remaining amount for the car, they have showed us a Silver color car instead of White which we have booked. Silver was not even our second choice on paper. They are not certain about when they would deliver the White color Swift. We are very much dissatisfied with the service of Varun motors begumpet. They are just fooling us around.
Sales executive name: Ravi
Sales executive Team leader: Sumanth
Assistant sales manager: Paul
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Aug 13, 2020Complaint marked as Resolved