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[Resolved]  Vasan Eye Care - (Optical Specs) — Bad workmanship in Spectacles

Hi all, I STRICTLY RECOMMEND ALL THE PEOPLE NOT TO GO TO VASAN EYE CARE HOSPITAL .....This is to inform you all about the worst workmenship and carelessness of the Vaasan Eye Care hospital in making spectakles,I ordered a specks in VASAN EYE CARE (Vadapalani Branch) and i found manufacturing defect while checking for the first time,and they took the new specks for service ,and there was allingment problem for the second time also,then i asked for Refun of money,finally after making me frustrate they replaced with a new one,even in new one the frame has got scratched and they have applied permenant marker on it to cover the scratches.The cost for making it,The cost for eye checkup is Rs.100 but the cost of one ordinary Specks frame is Rs1850/-, and the cost of Plastic lens is thrice the frame.
I AGAIN STRICTLY RECOMMEND ALL THE PEOPLE NOT TO GO TO VASAN EYE CARE OF ANY BRANCH

Bad workmanship in Spectacles
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

Comments

Thanks for posting this article. We will take care of this in future.

Kevin,
namebrandcontactlens.com

Vasan Eye care — frame

ravipuram vassan eye care optical manager(He is a tamil person) behave very badly , it very painful incident for me. he didint give me the warranty for my frame .
Yes you are right..

I am facing a different issue, As i purchased a specs 8months back and within 2 months of time the frame's bottom end got faded and i reported the same and they accepted and provided a new frame.

Now gain i face the same problem within 2 months of time, when i approached the chromepet Vasan eye care, This time i heard a wondeful response, they say that the frame cost is only 700, so the quality will not be GOOD. :( Are they providing for a free of cost ??? 700 is not a small money...if that is the case why the hell they sell such a low quality specs ????

It clearly shows how they cheat the customer & earn good profit... juz by the name we trust that the quality will be superb...but they are misusing it...

It's the WORST place & service never seen
juz to add few information for the above posted...

I spoke to a person called TAMIL on 20/12/2010, and he replied me back that i will inform the issue to the manufacturer and will give you a call once we get the new frame.

But i reached out twice & i got a response that he is on leave...

I narrated the same information to KUMAR on 22/12/2010, . he responded me that you should have purchased a 1000+ worth of specs for better quality ... so they mean that the specs which ever is Less then 1000 in VASAN EYE CARE is not of good quality ??? if that's the case they should COMMUNICATE THE SAME TO THE CUSTOMER @ THE TIME OF PURCHASE...

Are they follow any quality standard ??? Is it a good service & is it a way to respond ???
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Hi every one...
my experience with vasan too is NOT AT ALL SATISFACTORY. I had gone there for my semi soft contact lenses...it took some three hours for me to finally reach the doctor...and she was recomending me for a new type of lens called KERASOFT which would be much comfortable than the semi soft lenses...and that lens costs 18000 rupees and semi soft lens costs 2500. I ordered both because kerasoft lenses takes 25-30 days to get ready because it is imported from Singapore...so for the time beign i had to use the semi soft lenses(as specs are not available for our type of cornea). Semi soft lenses are usually delivered in 3-4 days...but they took 12 days to deliver it to me. Then after a month..ie, on the 24th of jan2012 they called saying my kerasoft lens had come...i went there on 13th feb 2012 and tried that...it was a waste...it was comfortable in wearing it...but the power is differeing...i cld see a blurred vision iam not able to read at all...!!! I was totally shocked...i called the concerned person...and that lady has asked me to come tomorrow...!! every time they delivered my semi soft lens...there wld be mistake in my power and they make the lenses again and then deliver it second time...now also iam damn sure tomorrow she will either say that some thing is wrong with my cornea or the lens wont suit for my power...I dnt bilieve they will get me another pair of kerasoft lenses which costs 18000 rupees... So, friends...try to avoid vasan... go to doctors who is practising with a seperate clinic for a long time ..and who hands over our test reports to ourselves.
my this experience with VASAN EYE CARE in RS PURAM COIMBATORE.
Sivapriya.R
Yes, I have had similar experience with Vasan Eye Care in Cochin. Plz stay away from them. They may not charge for checkups, but loot in their other services (advised after the free checkup) and opticals (PLZ DONT BUY FROM THEM)

Subash

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    Customer satisfaction rating
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    Complaints
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    Vasan Eye Care Hospital Phone
    +91 43 1408 9000
    Vasan Eye Care Hospital Address
    No. 15A, Thillainagar Main Road., Trichy, India - 620018
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