[Resolved]  Venus Home Appliances — Venus Zero Qulaity + No Service network

I bought a Venus Gyser around a year back which did not work for more that 2-3 days. I made thousads of calls to the local service center[protected] and even spoke with the owner of the Service Center(Mr Sushil Kaushik). The people at the service center either blankly refused to come over for the service or just gave me the service request number which was never processed. I have also spoken with the head office at +91-044-... and another service center at[protected] but to no avail yet and also with Mr. Bharat Singh at[protected] in Delhi office and was assured of getting my gyser serviced finally. The delhi office had sent the srvice person called Mr Kulwant Singh who visited my place on 20/06/2009 and dismantled the gyser and promised to come back with the replacement by Monday(22/06/2009) but never turned back. The gyser has been disconnected from the water pipes and the the water oozing out of the pipes is spoling rest of the wooden fittings in the kitchen.

I had never ever expected such grave indifference to the customers request from the brand like Venus. I would request the senior members of the team to take notice of my harrowing experience with the Venus products and try to get this issue resloved asap
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Venus Home Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    42
    Pending
    0
    Resolved
    6
    Venus Home Appliances Phone
    +91 81 4466 6999 (Customer Care)
    +91 98 8406 4999 (WhatsApp)
    +91 44 4340 1515
    Venus Home Appliances Address
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
    View all Venus Home Appliances contact information