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[Resolved]  Videocon Air Conditioner — non working of compressor within warranty period

i have purchased a A.C. brand Clair of Videocon company in having 6 year warranty of compressor and same not working since a week, I complainted to service centre at Agra on the phone no. 3297005 but he did not logde my complaint and demanded Rs. 300/- against lodging of complaint, then i contacted to dealer from i purchased the A.C. . The dealer M/S Garg Sons. M.G. Road, Agra lodged my complaint on 28.05.2008 in evening after verifying my purchase bill
there is no response has been received from the service centre as well as dealer till today evening about 8 pm
Complaint marked as Resolved 2020-08-14 00:12:07
Complaint comments  6 CommentsShare0Tweet0

Comments

DEAR SIR
I PURCHASE A.C. VIDECON FROM UR DEALER LAST YEAR BUT THERS WORKING IS NOT GOING ON WELL I INFORM UR DEALER OF AMBALA CANTT SUBHASH CHAND N SONS BUT STILL I HAVE NO ANY RISPONSE KINDLY SAVE ME FROM THIS HARASHMENT SO THAT MY FAITH ON UR CO. STILL PUT ON
THANKS ...



AMIT JAIN SHOP NO 3 GOVIND NAGAR
AMBALA CANTT [protected]
complaint of Videocon split A/c, water is coming inside room from the A/c.

Hello,

I am very much upset with the BAD SERVICE OF YOUR COMPANY, WITH THE DEFECTIVE A/C.

i have purchased split a/c with the following details, year back, since then i was facing problem IS, water IS dripping from INDOOR UNIT, i have made compliant to the seller, and he has send his man once or twice, but the problem was not solved.

i am sending this complaint again and again to them, but no one is coming to resolve the issue.

i was in need of 3 a/c, due to this i have purchased another split a/c BUT NOT OF VIDEOCON, but of LG, i am also looking to buy another split a/c but i think that i will go with LG again, as they service and products ARE SUPERB, THE BEST PART IS THAT THEY listen and are very systematic.

Deatils of A/c purchased :

Model no.:VAS-G 183(1.5 TONN)

INDOOR UNIT : [protected]
OUTDOOR UNIT : [protected]

Date of purchase: 28.3.2007

Name of Seller : Agarwal Electronis, BELTAR, MIRZAPUR, UP

Looking forward hearing from you.

Regards

Aayushmaan

PS : I WOULD SUGGEST NOT ANYONE BUY THIS A/C, AS THE COMPANY IS NOT BOTHERED FOR THIER CONSUMER, JUST FANCY ADVERTISEMENTS...
Hi,

I have purchased 4 split ACs around 2 Yrs. back and i am very much upset from the services as well as the product.
However three of my AC's are working fine but one of them has made my life hell.
The quality of the compressors are so pathetic that everytime i have to it replaced from the dealer. Everytime it stop working, the dealer takes the whole unit with him and return it after weeks.

Please take the complaint very seriously and kindly take some action against it.

Thanks,
Varun Gupta
[protected]
Hello,

I am very much upset with the BAD SERVICE OF YOUR COMPANY, WITH THE DEFECTIVE A/C.
I have purchased new Ac Which is not working since last two months. your mechanic visited once a month back & assure to come again. But nobody returned back. this is in warranty period.
plz repair it at the earliest.
Dinesh
[protected]
DEAR SIR,
ON 29/04/2009 WE HAD PURCHASED VEDIOCON WINDOW AC FROM YOUR DEALER M/S SUBASH CHAND .IT WAS INSTALLED YESTERDAY AND WHEN WE HAVE HAD STARTED IT, IT WAS NOISY AND THERE WAS NO COOLING.SO PLS SEND YOU ENGINER TO THE FOLLOWING ADDRESS BY5 PM POSITEVILY TODAY
SIDHARTHA RESIDENCY, 15 LUCKY NAGAR, NEAR MATTI DASS NAGAR, SMRAT CABLE WALI GALI.AMBALA CANTT.CONTACT NO:[protected].
THANKS AND BEST REGARDS
MAHESH KUMAR

Videocon Air Conditioner — Not working

I bought Videocon Airconditioner Model VAS G 182 on 8/3/2008 from Girias Electronis Cross cut road, Gandhipuram, Coimbatore. The serial No. [protected]. I lodged a complaint with customer care over phone and thru email . But they have not responded. The Compressor carries a 5 year Guarantee. Please help

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105