[Resolved]  Videocon D2H — They are FOOLING and CHEATING every customer

Hello I am Rakesh Ranjan and I bought one VIDEOCON 29” FLAT TV Model # K29V on 16th June 2008 with Serial number as[protected]Clearly written on the carton - Content one 29” flat TV).

When I measured this TV (of course diagonally) it measured just 27” Then I called my Dad who is using VIDEOCON Bazooka 21” from last 12 years and it measured exactly 21” then I called my brother who is again using VIDEOCON 20” model and it also measured exact 20”.

Then I wrote an email to Videocon MD and his assistant Mr. Haridas called me and said that it cannot be and series of email was exchanged. At last he referred me to Mr. Ahuja-Delhi region and after explaining him he said that this is the case with any other brands. I said I hardly care with any other brands and if you know that it will measure 27” why don’t its model # is K27V? Why it model # is K29V?

Then he finally said that ok we have TWO options. Either we will refund your money or exchange it with other model of 29” BUT AGAIN THIS WILL MEASURE 27”only. I told him that there is no problem with the model. I paid for 29” and I want 29” that’s it (which they don’t have). I also told him that I paid for 29” and you gave me 2”less – would you give me 31” or 34” model (2” more?) and he told me no we cannot do this.

He is just making me run around, never picks my phone and when I called from a different number he says that I am not in Delhi or in a meeting, or I will call you and hung-up my calls when I send him an SMS now he referred me to some Manish Kothari – color TV head Delhi and now he is again making me run around and now he also don’t picks my phone.