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[Resolved]  Videocon Microwave Oven — not working

Dear Sir/Madam,

With Due respect I want to say that I have purchased a Microwave Oven (WN-EKL-6.2KG-EWT-6220CGO-SA-GREY S/NO[protected] from the NEXT RETAIL SHOP, Hazratganj , Lko. dated 30.12.08. But it was not working properly from July 2009. I have given oven many times to service center but still the problem is same they do not able to correct the problem. But after many times of servicing problem is the same.
When I put the question what’s the problem with this they told that the problem is in the door & door is not available & they returned my oven after 1.5 months but problem is still there. Now I want to exchange my oven with the new one. So do the needful in this issue, and reply me as soon as possible.

Thanking You

Rajesh Mehrotra
Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet


Dear Sir/ Madam,

I had purchased Video con Microwave oven M/N (VB20GSSJ, Grill Model) from Sai Nath Electronics, Retail Shop Baddi (Himanchal) few month ago and from last one month I m facing in its unbearable problem i.e. its bulb not working and its having under warranty period now. I had logged to customer care since 04/01/2010 with name Kapil Rathore, mob no [protected] and I m calling to them on daily basis but till date no any action have been taken regarding my complaint and I also called to Dealer (Mr. Vikas, Sai Nath Electronics) twice about the same but problem remains the same, So you are requested to Plz look into this matter and do the needful.

Hope to receive positive response soon regarding this problem.

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105