[Resolved]  Videocon Mobile Services — No Network Coverage

Address:Vellore, Tamil Nadu

Sir,
My name is anand, my mobile number is [protected]. i am facing network coverage issue in my area, from the day i have purchased this number. Signal is keep on deflecting(i.e) it comes and goes off totally, so i could not make calls, and it says no network coverage. I registered complaint in customer care more than 50 times, even for that i have to go to the third floor and to call customer care.
i have contacted the superior. Nodal officers too. but there is no response from their side.
i am totally fed up with this, and i dont know how to complain, whom to contact to solve this problem,,, they are not solving customer issues,
primary work of a service provider is to install Signal towers and to make network coverage to all places. even i am just 1.03 KM from my town. even they are not concerned about that.
please do me favour .... i have poor network coverage in my place.

My address is ANAND.M,
BHARATHIYAR STREET, BEHIND EKHUNAGAR POST OFFICE, ARAKKONAM..631004

MY CONTACT NUMBER IS [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Yes, I agree same network problem for me to. .
I brought a Videocon GSM Sim card on 22nov. 2010 with an offer of 3months free videocon to videocon for 80Rs/-

First I was facing network issues then they discontinued my number in December 1st week saying Negative address verification and no address proof again I re-submitted the documents I called customer care 6times but no response then I contacted the nodal office and asked for an Immediate response they said they will solve the issue in 48 hours but it took 5days to start my number
now again on 8th January 2011 the network was not there indicating Inactive SIM after following the Customer are and the Mira road Golden Nest planet M Office
The contact person at that time said that it will surely be fixed within 48hours till day end of Tuesday the end office team will look into it, but no follow-up on it or no response from their side
after calling them they told now it will be done till Friday end.
Still they say that Address has not been verified, thats why it is showing INACTIVE SIM

This is really pathetic VIDEOCON MOBILE SERVICES ARE RUNNING A SCAM THEY ARE OFFERING SERVICES WHICH ARE OUT OF SERVICE MOST OF THE TIME, CUSTOMER DOES NOT HAVE A CLUE NOT DO THE PERSON IN THE GALLERY.

THE GOVERNMENT SHOULD LOOK INTO SUCH FRAUDS WHICH CLAIMS TO BE A GOOD NETWORK AND SERVICE PROVIDER.

Nodal office complaint number :[protected]
Customer care Complaint number :- 3447981.
I need to know whether network coverage is available in tirukuvalai taluk, valivalam area, tiruvarur dist ...pls check over it and reply me thank u...
no network coverage
I am PANKAJ KAKKAR
I taken videocon gsm sim. my no -[protected] but, There is no Network Awailable in my college area in day-or night, at
House No..1062, St No.2, Bal Singh Nagar, Basti Jodhewall Ludhiana
(punjab)INDIA

I had already registered the same complain around many times .but there is no resolution came on same AND there is no satisfied Answer given by costumer care I am suffering from this problem last one month from the date of purchasing sim card please solve problem as soon as possible.videocon mobile services and GSM service provider is not looking to the matter.I am facing very much problem regarding this.- Thank you
109% agree

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