[Resolved]  Videocon Split AC / Split AC — Split air condition not cooling properly

videocon split ac/split ac
Posted:[protected] by Manoj Kumar Send email


Split air condition not cooling properly
sir
i want u inform you that i bought a split A.C. on June 2009, from the begining it was not cooling properly. i hv registered a complain through the shop from where i bought the A.C. but till date the company didnt take any action. well i have a cyber cafe. due to computer run up the room becomes heat. so i need an A.C. which can cool the room temperature. but it is not working. so i want u to take some action against the air conditioner.
with your kind regards
Ravinder Saini
shop no WZ - 5, Opp. 727 Bus Stop, Palam Village, ND - 45
Mobile - [protected]

To,
The Managing Director
Videocon Industries Ltd
Maharashtra

Sub:- Grievance against 1.5 ton Split AC Model No- VSR 52331

Dear Sir,

We want to draw your kind attention towards the few following things like.
• We are using Videocon Electronics Appliances since past 15 years.
• The products which we are using are –
Videocon Music System (Model – RT SX 47),
Videocon TV (Model - Bazooka),
Videocon Washing Machine (Model - 400 T),
Videocon TV (34’’ Jumbo), &
Videocon AC 1.5 Ton (Model VSR- 52331)

This time we are very much dissatisfied by Videocon Split AC, as this is not working since the beginning of this year. We bought this AC on 24 March 2008 from Next Retail Shop, Bajaj Towers, Raisen Road, Bhopal (MP). (Xerox Copy of invoice is enclosed for your ready reference). The AC has been billed in the name of my mother Mrs. Prem Lata Gupta.

We hardly used this AC in the month of May/June 2008 and when we start using this AC this summer the cooling was utmost nil. And we did the complaint, when the technician checked he told that there is no gas on it and given us estimation of Rs. 2000/- for gas filling.

We are extremely surprised by the performance of our new AC. We used it 2 months (May/June 2008) last year and 1 month (May 2009) this year. People had advised me to go for other brands Like LG, Voltas etc available in the market but b’coz of our hard core brand loyalty on VIDEOCON we prefer to buy Videocon products only.

Kindly look in to the matter personally and arrange to replace the whole unit with the new one without any extra charge.

Thanking you,

Yours sincerely,

Sunil Agrawal
181, Kalpana Nagar,
Raisen Road, Bhopal
(MP) 462 021
Tel –[protected]R)
Mobile +[protected]
Email – [protected]@hotmail.com.

we have pirchhased a videocon ac 1.5 ton split unit n have not been able to use it as it makes abnormal noises especially when the compressor switches on the the technicians have come more than once it has gone for repair also but the problem has only worsend not improved we have tried our level bet n appoached the company with no anvil my only advice to others will b to avoid this companies ac coz now i am stuck with it i dont have a choice we r not satisfied with the resp0onse of the company as well on this mattter

Hi i'm anand
i'm also going to purchase a split Ac of videocon. but today i've seen those complaints noe i'm thinking to go another brand. .these complaints very disappointed to me.

My God, I was about to buy a VIDEO CON AC thank god I visited your visit. Never will I buy the AC or recommend to others.

regards
siva S

I would like to say that, i am not getting proper service from the vediocon A.C dealers.I am from ALIGARH(UTTAR PRADESH).I have launched a complaint for servecing a windows A.C on 27 th JULY...60 HOURS have already passed and till now we havent recieve a service.So shal we think tat it is companys ineffeciency, that they cant provide proper service to their customers.

Sir, We (BILLROTH HOSPITA - THIRUVALLUR) Have Purchased Two VIDEOCON 1.5 TON SPLIT A/C From NEXT SHOWROOM At Thiruvallur ON Jan-2009. It is Working Properly Past One Year. And Next Year March 2010 It Is Not Working . We Place The Report To The Services Provider But They Are Not solve The Problem Till Know. Kindly Look Into The Matter And To Attend Our Complaint At The Earliest

Videocon — Videocon Air Conditioner not cooling

Dear Consumer Forum
Kindly help me to sort out the problem faced after installation of Videocon Air Conditioner, the details of which are mentioned below:-

Receipt No. : 020
Purchase Date: 16/03/2011
Purchased from: Tirumala Enterprises, Plot No. 36, SV Reddy Complex, Tarband Road, Secunderabad - 500009. Ph:[protected], [protected]
Problems Faced: No Cooling after continuous running.
Many times Complained, but no satisfactory result.

Complaints Registered at Videocon Service Station (Toll Free No.:-[protected]) and called many times but never attended and serviced.
At last complaint registered with the service request no: HYD[protected].
Later on the complaint was cancelled on 06.04.2011 by sending a SMS without attending the problem.

Kindly register my complaint and help me getting the claim of compensation for the cost of product and the entire loss throughout the summer.

Thanking you,

Hamid Hussain
H. No. 23-1-867/A,
Moghalpura,
Hyderabad.

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