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[Resolved]  VitaPure — DEUTSCHE BANK : BIG FRAUD !

This is BIG fraud by DEUTSCHE BANK.

We are medicine export company. We received one LC from bank in Kenya worth $ 156000.0 which was then confirmed by Deutsche Bank, Mumbai. Prior to opening & confirming of LC, we received quotation from Deutsche bank about their TOTAL charges for this transaction.

However they cheated us by deducting extremely high charges (other then their quotation) and by other way as below:

• They deducted $ 1150.0 as LC confirmation charges, where as as per their own quotation, it should be US$ 570 /=

• The due date for payment was 18th Feb 2009 (90 days tenor), however we received payment on 2nd Feb 2009 (before due date) with surprise! And they further deducted $ 3325.0 towards financing charge !!!
Deutsche bank was clearly instructed by us to PAY ON DUE DATE ONLY. Why should we pay their Illegal finance charge $ 3325.0 where as we have not made any request for early payment?? Also their illogical & extremely high rate of interest ?

• They deducted $ 520 as EBN margin but on due date they paid only $ 375.0. This is like deposit, each and every bank pay back full amount.

We have sent several emails to Deutsche bank for this matter, however they do not reply.

We do not know where to complain this. If any body help us and let us know how we can complain and where? We will be thank full.

We have all genuine documents supporting our claim and we are sure that the person viewing documents will 100% agree with us.

We hope to teach them a lesion.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet


Going by the huge Bank charges mentioned, it is best for you to fix appointment with the Banking Ombudsman of your region and meet him personally with supporting documents.

They are the best method of sorting this problem.

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