[Resolved]  Vivek & Co. Mylapore, Chennai — Delivery Charge

I bought a LCD TV Sansui costing roughly 20000/- and it has been delivered today. This has been properly installed by Mr.Ashok Kumar of Sansui whose service was very good. I gave a tip of 50/- on my own to the person who delivered it from Saidapet depot to my residence at Besant Nagar, but one Mr.Vijay Kumar of Mylapore branch spoke to me over telephone and insisted on a delivery charge of 150/- for which there is no receipt. When I wanted an explanation, he repeatedly said that ( no doubt very politely) that it is company's policy and I have to pay the amount. I would like to know your company's policy on delivering such costly electronic goods. If the policy is to deliver free of cost, please arrange to send me a cheque for 150.00.


This is not a complaint against Mr.Vijay Kumar.