[Resolved]  Vodafone — balance deduction

Vodafone — balance deduction

Dear Sir/Mam
My vodafone no is [protected], without concern every time mca service activate, today same a call received which was vodafone com no . , i am disconnect this call after one hour i got a sms mca activate and baln dedact............. i am calling customer no 198 but still now help line is busy,
Another prob is my aanother no is [protected]. from this no balance was dedact around rs.98 .
its happend around 12 dec 2010, I was dial 198 helpline on 13 dec 2010, from [protected] this no at morning, a mam receive the call her name "Pritha" did't solve my prob she transferred my call , call was transferred a mam receive my call and she disconnect my call without solving my prob

Second time am calling "Sagor Dutta" received my call he told me he transferred my call but call was not transferred i am online minimum 30 min. WHAT IS THIS ???
THIS IS HELP LINE
I request you to plz resolve my prob.

Vodafone — Balance Deduction

Dear Sir,

A vodafone care excutive call me at about 12:10PM on date18/12/2010 from the no.[protected]
and told me that you have selected for free GPRS user. You can use Free GPRS and also download free wallpaper etc.
Then after i open the GPRS only for 3seconds and i was also not click any thing to download .
I find the my Rs99has been deducted from my no.[protected].
Then I called to customer care excutive(111)
She refueded to any belace diduction And also disconect the call.

Please do something ....This is the fraud done by the compney.


Thanks & Regards,
Nivesh Kumar
Mobile..[protected]

Vodafone — Pathetic service and forceful deduction from my a/c

Dear Sir,

My name is Saish Sawant,my number is [protected]. on 28th dec 10 at around 3:30pm I had called customer care because somebody had transferred 30Rs from my mobile. I just wanted to know to which no. the transfer took place.So the customer care executive named Goldy forcefully activated SUNDAY scheme on my mobile and deducted 9Rs from my a/c, I dint wanted this scheme actually.
So I called back customer care on 29th at 1:15 approx. then another executive (don't know his name) said i am going to transfer the call to senior executive and put me on hold for 45min.Then I again called up at 3:27, they put me on hold for 1:20 min.I called 6 to 8 times but my problem was not solved and also two people have disconnected the call by putting me on hold.This is how they gave me Pathetic service,humiliation,harassment and hypertension.
Then i went to vodafone store office,there they give me email id
NODAL.[protected]@VODAFONE.COM and told me to register the complain.
I am hoping that u will be doing the needful thing, and making your slogan "HAPPY TO HELP" become true.
I want a acknowledgement from your side as early as possible(today itself). Otherwise I am planning to file a case against the company.

Thank You,

Saish Sawant

Vodafone — DEDUCTION OF BALANCE BEFORE THE TIME OF INFORMATION

Sir/Madam,
I, Prabhdeep Singh using vodafone mobile no. [protected], the company informed me about the deduction of balance on the date of 31st december 2010 and 1st january 2011 but Deduction of balance started on 30th december 2010 ( Time near about 11:30)
So i hope you will please take some serious action against the operator (vodafone).
for any futher information plz. contact
Prabhdeep Singh
[protected] or
prabhdeep.[protected]@ymail.com

Thank you.

Hello,
My vodafone balance was around 60-70 rs on Tuesday 28th december 2010.
When I checked the next day,it became -13.81 rs.
Can you please look into this asap.The vopdafone prabhadevi branch guys are crap and they are wasting my time.I have gone there 3 times but the answer they give is not satisfactory.Please look into this or else I will have to disconnect the card.
Number is +91-[protected]

Vodafone — caller tune activation and balance - figures

on 04/01/2011 My Balance was 20Rs. but after some time it was -5 Rs

I had call more time but there is no response from company side.

Vodafone — reducing my balance

dear sir ,
my vadofone number is [protected] this,i never activated love guru sms alerts . but my balance is decteded monthly rs.30.00 likewise more then 7 months,i have compliants more then 100 times to custmer care . they said their end they ever do any thing... so where i will have to compliant this .. plzzz help me to save my hard earn money. and this money i need refund to my account...



thanking you,
gnanasekar.s
panapakkam village.

I am getting an error on my Vodafone SIM DND service unavailable and everytime I am charged for the SMS 10 paisa per 10 KB. Please suggest what could be the reason. I ahve deactivated GPRS services on my prepaid number but the SMS keep coming which causes deduction of balance.

Hello,
My vodafone balance was around 32 rs on 14th jan 2011.
When I checked the next day, it became -1.82 rs. no 14th jan 2011 the sms come to me on 14th jan 2011 (your mci alerts has been registered) and after that its activated but i am not registered to activate my scheme and my gprs using charges is also debiting insteed i recharge with 96rs bonus card of gprs scheme on 13th jan 2011
Can you please look into this asap.The vopdafone customer care ececutive amandeep are crap and they are wasting my time.I have call to customer care 2 times but the answer they give is not satisfactory. after that i recharge with 20rs on 15th jan 2011 and next morning my balance was -1.62 rs. Please gave my balance back or else I will have to disconnect the card.
Number is +91-[protected]
Name Kanish Thakur

vodafone people are always HAPPY TO RECEIVE BUT UNHAPPY TO HELP
till now nobody responded to my [protected]
better use number portability option and to choose better provider like airtel/reliance

thanks
dev
[protected]

Vodafone — balance deduction without using net

Dear Sir,

Within in 4 days of portability I am writing the mail, 2nd times for the complaints against Vodafone. I have activated Vodafone live on my Nokia C-5 handset yesterday and my balance is deducting on continuous basis without using net. Today to stop this (balance deduction) I recharged my no. with Rs 95/- net plan around 3:06p.m. even after that my balance had been deducted which comes to Rs/-8 from Rs.53/-, still my balance is deducting without using your net on mobile

Did I make a crime for opting Vodafone for portability or its your habit to harass the customer regularly. I hope you will understand my problem and try to resolve it by refunding my balance.

Thanks & Regards,

Harsh Golchha
Legal & Secretarial
Mobile: +91-[protected] ;

Vodafone — balance deduction

sir,i am using a mnp vodafone connection;and my mobile no is [protected];when i came vodafone form airtel customer exicutive call me and say thi i will renownd 500 mb gprs usage data;so i serfing from my a/c date19/2/2011 at night;but in the morning i saw that30 rupees deduct 4m my a/c;i say its ok;and i recharged my vodafone a/c after some time i see that 30 has been deduct 4m a/c;i calld customer care but they didnot give any kind in4mation;now say wht i shall do;i want to feedback;pls take action

Vodafone — deduction of 30 rupees without activating anything

This is Venkatesh.Vodafone radio service is automatically activated for my number [protected] and thirty rupees is automatically deducted from my balance on 20 th feb,but i haven't activated it.please tell me the reason why it is activated for me and credit thirty rupees to my balance

I had got a recharge done for rs 222 on the 21st of feb and by the 24th night, my balance was at least 100 but, somehow, it got mysteriously deducted to -0.47 on the 25th. I talked to customer care and they said that nothing could be done about it. Again, I recharged my mobile with rs 222 on the 25th and it has again got deducted to rs 22.72. I have tried calling customer care, but the no.s are busy. Could you please refund my balance, and if not, then please send me a log of how my balance has got cut in the past 10 days on my email id.
Mannat Singh
[protected]
mannat [AT] iitb [DOT] ac [DOT] in

Vodafone — Unwanted deduction of the credit balance in the prepaid card

Dear Sir,

I hold a prepaid vodafone card my number is[protected]. Till date I have not activated a single facility (like caller tune or so) with this card.. Since past one month my balance is getting reduced for no reason. When inquired with the helpline they said that I need to visit their store. The person in the store said me that I need to visit the vodafone gallery as the store visited by me is the Mini Store. In other words, my problem was not solved and I was made to visit at several stores of Vodafone thereby wasting my time.

Till date the amount of Rs. 150/- (approx) must have been deducted by them for no reason.

With Regards,
CA Bhakti Dedhia

Dear sir,

My Mobile number is [protected] . They are activating callertune services without my requesition and unnecessarily deducting my balance many times due to that i am facing many problem because my balance gone to negative and i am not able to do any call on my phone. please look forweared against my complaint or i will go to consumer court..

Regards
Mohammad Tayyab

today i got a sms from Vodafone saying "As per your request Caller Tune service is activated. Rs.30.00 is charged as service rental for 30 days. Next rental will be deducted as per the availability of balance in your account on 06 Apr 2011. To deactivate send CAN CT to 144 (Tollfree). " and

again just after few seconds i got another text from "56789" which reads like "Your Callertune service has been activated!Movie/song ka naam 55655(toll free) par SMS karke Callertune badle.Hit song chunne ke liye call kare 123(toll free)"

i did not request for any such callertune service from my number to Vodafone and still they 've deducted Rs.30 from my balance !! And this is not the first time they did it to me , i've faced such balance deduction problems from vopdafone before too!! i'm so sick with Vodafone now !! please help me out !!

Thanks

i am a senior vodafone customer. my mobile number is [protected]. i am khageshwar prasad choubey residing from rishabhtirth damaudhara distt. janjgir-champa. on on[protected],19:44:09 i lost 30 Rs. my main balance by caller tune activation, but i beg to state that i did not any type of attempt to subscribe the caller tune .
so plz refund my balance of 30 Rs. immediately. plz plz plz vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone vodafone.

I got a call from a person from vodafone care telling that he would look into my problem, but after that I have got no response from that person. And also, my balance has reduced to -4.07. Could you please do something about this asap.

company had deducted my balance on 11th 12th of march without any notice and whenever i tried to make it listen to customer care it is always unavailable