[Resolved]  Vodafone — balance deduction

This is Kuldeep Verma . My mobile number is +91-[protected] . Yesterday I had 172 rs in my mobile in morning 7 am . but after 8 am my balance is -33 rs . and also in my Net Browsing i was having 1.4 GB remaining but after some time it was 0.0 MB . and my last date of Net Pack is 17th Aug .

and Second issue is that my mobile number is registered with DND but i am receiving BULK SMS Every time .

I talked to your Customer Care Executive & senior Executive . They Didn't Gave me Proper Response my Last Call was 30 min with C. Care Executive . Every time my Phone Was on Hold - On hold .

So , Please Let me know what should i do.

previously Same Issues is Happened .but i didn't take action Against Vodafone .

My vodafone number [protected] balance was rs10 and it was reduced to -31rs.I am active on 58rs 2gb pack from 9-8-11.Kindly refund my money.My other contact no. is [protected].

My cell no.[protected] have been using vodafone since last 2yr
i never faced any problem with vodafone service But this is the problem i m facing again n again in this 2weeks...
My Main balance on 28th Aug(Morning) was Rs.8.119/- And data to use balance was 24mb
on 28th i used internet for some period on phone.......
On 28th night at 11.50pm i checked my balance was Rs.8.119/- and data balance 10mb left....
after 11.50pm i didn't used my phone at all

On 29th morning when i check my balance is negative-Rs.-1.780/-

i don't know why they deducted it pls do respond at the earliest reason for deduction....

MY MOB No. IS [protected] .MY BALANCE HAS DEDUCTED ON 06 SEP 2011 ON 19:24 FOR VOICE CHAT.BUT THIS SERVICE IS ACTIVTED WITHOUT MY PERMISSON.SO I WANT TO REFUND MY BALANCE.PLZ DO NEEDFUL.
THANKS
KESHWAR

Vodafone — non activation of do-not-disturb service

this is a complaint against vodafone service provider.
I registered my mobile no. in the do-not-disturb service.subsequently i rcvd a mail and had been infrmd that within 7 days de wd work upon it and ds service wd be activated.but alas!i kept on recving those stupid msgs and some times tel. calls. is this the quality in ur service...??..how shameful..!....rcving useless, worthless msgs in the middle of an important work in my usual busy schedule is cumbersome....i, very strictly, never attend to these msgs....bt evn deleting the msg consume 2 important seconds of my time...

insensitive people and ''vodafone'' wd never realize dt.....

i have registered my no. in the service fr d 2nd time...if nt activated within 7 days, i wd switch over to some better network service provider......

Hi,

I have recharged with rupees 95 for GPRS usage with validity of 30 Days. But whenever I browse on my mobile the Data Balance remain same and my main balance is getting deducted. I have raised this issue with Vodafone. Today its 3rd time that my balance is getting deducted by 5.33 rupees and data balance increased by 50 MB and the problem remain same.Today as well whenever I browse my main balance getting deducted. Please help me on this.

Regards,
Sandeep

Hi,

I have filled all required details at http://bit.ly/oP9XBT, hope at least this time the issue gets resolved. or else i need to port again with another service provider just need ti wait 3 months to complete.

Regards,
Sandeep.

Hi,

really fed up of this Vodafone. Today again my balance seems to be reduced by 5.33 and GPRS balance increased by 50MB and this is 4th time. but the problem remain same. I have recharged with 95 with 2027.25 MB balance now its 2427.25 MB but useless.

Please give me the details how can I file a legal complaint against Vodafone. Does it costs me anyway? if yes how much please guide me.

Regards,
Sandeep

I m varsha wankhade. my mobile number is [protected]. The dessert recipe service has been started on my cell on 1 october 2011,for which the company has deducted my balance.i didn't not activated this service. so please stop this service and please refund my balance..

Hi,

Somehow the issue is sorted now. Request you to please credit my wrongly deducted amount in my account.

Thanks for resolution.

Regards,
Sandeep.

Dear Sir/mam

I am using vodafone mobile no. [protected]. they have been charged unnecessary amount of Rs. 110(approx). and my number has gone in negative. i call to customer care they don't any response to me and also call to several time customer care executive are busy but now i can't call him to my number. So please help me what i can do.
my alternate number is :[protected] ,[protected]

Regards,

YOGESH KUMAR

Hi,
I have a Vodafone No.[protected] & No service activated on this no. but balance deducted my account & Closed my Vodafone care (111) & Vodafone complait no.198 service.

So I have a request to all mobile user
Vodafone is A fraud company, Please don't use Vodafone Mobile

i made a recharge for internet about 6 months for 1 month but it continous to go on for 6 months .I surf and download for 6 months but no balance was deducted frm my account but now it deducted a sum of rs 1700 frm my account .This is a cheat .never trust this vodafone company.

I recharged my account for Rs. 850 on 30th October 2011 which gives me 6GB of 3G usage within 1 month. Since this morning, (7th Nov 2011), around Rs. 100 of my balance have been deducted whenever I try to use 3G internet.
When I called the customer care in the morning, they asked me to send an SMS "CAN FLASH" to 111 and deactivate the flash service from the "vodafone services" menu and wait for 4 hours. This didn't help.
I called after around 5 hours and tried to talk to the customer care guy but he hung up on me without giving me any explanation. And now when I try to call customer care again, the system simply tells me that they are unable to help me.

I want my deducted balance to be restored and I want this deduction to be stopped whenever I try to use internet.

My name is Tushar Tyagi.
My number is [protected]. Karnataka Circle.

Vodafone — balance deduction

Sir,
I m a Vodafone user. my contact no is [protected]. company has deduct my balance Rs. 30 from this no. for value added service (Miss call information). but i never activate this service on my no. they have activate this without my permission.
Plz concern this complaint & take necessary action.
thnks

i am using my vodafone number in a blackberry handset.In my blackberry phone i have delete all the access points from my service book that i have in my settings and turned off my data service in my blackberry phone.but still i found that balance have been deducted from my number for internet service.i called up vodafone complaint number 198 and the executive told me that nothing can be done and this will continue.but they can stop the service and this will take 24hours.this means for next 24 hours this will continue and balance will continue deducting from my account.After the call to 198 i again found balance deducted from my account.i ported in to vodafone and now i am facing this type of problems.never thought that i will face this kind of problem and helpline can't help me in my problem.

My number is [protected]
My name is S.Bhowmik

DEAR SIR,
I AM REGULAR USER OF VODAFONE, FROM LAST TWO WEEKS I AM NOTICING THAT VODAFONE IS DEDUCTING ROAMING CHARGES FROM MY VODAFONE NO [protected] EVEN I AM NOT IN ROAMING ZONE,AFTER GETTING COMMUNICATE WITH CUSTOMER CARE AND VODAFONE STORE ROORKEE THEY USED TO REPLY ME THAT THE BALANCE DEDUCTION IS OK, SIR MY QUESTION IS THAT HOW CAN THE SERVICE PROVIDER DEDUCT THE CHARGES EVEN WHEN I AM NOT IN ROAMING. I HAVE LOCK THE COMPLAINT IN VODAFONE (COMPLAINT NO [protected])

PLEASE LOOK INTO THE MATTER AS REGULAR CHARGE IS DEDUCTING FROM MY NO

REGARDS
NITIN KUMAR
MY MOBILE NO [protected]

I am having vodafone blackberry plan of Rs. 399 per month since june 2011 for unlimited browsing on my prepaid no. [protected]. even than my balance is being deducted everyday. by complaining on customercare these people are telling that i have used vodafone live services which indeed is very false. i have not used any such service. i am not getting details of the data used as i feel to be cheatedby vodafone.

please guiide me what to do?????

i have recharged my vodafone no.with rupees 50 one week back and 2 days back 50 rupee has been deducted.when i called in customer care they are telling that mobile game has been downloaded.but i have not downloaded anything and if download has been done then i should receive information about that.but they didn't sent any kind of message.i want if you kindly look after this matter and my mobile no. is [protected].thank you

Dear,
Sir, I am Mr. BIKASH MONDAL, Vill+P.o - Dakshin Chandranagar, P.s - Namkhana, Dist - South 24 Pgs, West Bengal,
I am a retailer of your network(Vodafone). My No. is - [protected].
I am sorry say that on 07/12/2011 (Wednesday) three unknown number call to me. no is[protected], 2)[protected]. 3)[protected]. During the calling time the unknown man submittd him as vodafone Commissioner excuitive & he inform me that you have a due your commission of connection during this period he inform me me all secret details like my last balance, My ID number, & others. So he instruction me to go refil optition & say to input a degit. It is 0000222 as a code in number of above numbers this no . - [protected]. After this I have same as his instruction refiled rs. 1001 in two numbers - [protected] &[protected]. After this condition I recieve a messege that a recharge is successfully above amounts. Total amounts is - 2223. But in confution I have call to him but the mobile no.s is not recahable.
I have aready Complain in my Local police station in Namkhana, GDE no is - 334

So I am now helpless, If this condition is bear to me It will be unbearble, Because it is a fuuly cheeting. Please sir, do something. Near my distributer can't spray his headche for this problem. If yu take in your hearty feel I will be a great heart for you with respect also with your network.

Yours faithfully
BIKASH MONDAL

Email - getjob.[protected]@gmail.com