[Resolved]  Vodafone — balance deduction

Sir i was trying to activate Internet on my mobile and i activated on that by using respect code but they take excess money on that and i asked customer call center and they telling like i activated couple of times the same code but i didn't done that.

i have recharged 1 paise/second tariff plan RC.. when i making a call balance is deduction more than the call duration which is displaying on my mobile... not only one. for every call its happening . my mobile number is [protected].

I GOT A MESSAGE ON MY NO. ([protected]) SAYING THAT YOUR CALLER TUNE HAS BEEN ACTIVATED & CHARGED RS. 30, BUT I DONT DO THIS. WHEN I COMPLAINED TO CUSTOMER CARE THEY TOLD ME THAT YOU HAVE ACTIVATED THIS SERVICE & WE CAN'T REFUND THIS AMOUNT.

PLEASE DO THE NEEDFUL.

[protected]
THANKING YOU

Sir,
Sir,
Unnecessary balance(Rs400) has been deducted from my no [protected]. I also activated 3g service,balance has been deducted but no service has been given.Kindlyhelp mein refunding my balance of Rs 400 within 1day or I will complaint against them against fraudulent activities u/s400 of IPC.
Regards
Nikunj

I bought this number +91-[protected] yesterday and activated SMS pack by recharging *444*15# three times. Even though the balance got deducted, the service wasn't activated. Despite repeated complaints, the balance has yet not been refunded and Vodafone customer care people put the call on hold and then disconnect it. This kind of behaviour is not at all tolerable.

I further recharged the phone by Rs 15 card and got 150 free sms, but still when I send SMS' the balance is being deducted. I request Vodafone to look into the matter otherwise I'll be constrained to take further action.

Thanks

respected sir
i recharged my account with 2g data pack - 95 rs validity 21 days on 23 april 2013
.later on 27th april 2013 i received a message from vodafone saying that the ioperator deducted 104 rupees from my balance towards internet usage despite of the 2g data pack already activated on my mobile.they again deducted 4 rupees.i lodged a complin with the customer care executive the same day and they promised to solve the issue within 4 hours, no complaint number was provided.i recharged my account with 20 rupees.again they deducted 17 rupees against internet usage.the 2g data pack was still active.i registered a complaint with the cust care, and got the same assurance of solving the issue within 4 hours.there has been no progress since then.instead of solving the problem voafone has again deducted 20 rupees from my balance.i can not recharge my account because they are deducting money everytime neither can i use gprs.please look into the matter it has been more than 72 hours

mobile no-[protected]
karnataka telecom circle
mobile no user-kriti arora
complaint no-[protected]

thank you

I have ported into vodafone few months back.For the last few days vodafone is deducting balance unnecessarily.Whenever i call 198 the executive tells me there is a problem with the server, either it is not updated or hanged.Also i am dialing *111*4# as toldby the executive and and i am getting "Sorry! Recent Deduction History is not available". I am so frustrated with this.Never expected this from vodafone. I think i made a mistake in porting into vodafone.

My name is Supratim
Number - [protected]

my balance deduction automaticaly of Rs.35 at 12:30 am, 05/05/2013.
Please refund my balance.
Mobile no. - [protected]
name - jaymesh prajapati

Respected Sir/Madam,
I Santosh Nair have activated 99 GPRS planon 5th June 2013. Yesterday (17th June) when I checked the validity of my GPRS, the message flashed by your service was 9MB remaining balance and valid till 25th June, 2013. Inspite of activated plan, my balance is being deducted from 17th June, 2013 - approximate Rs 181.00.Till date my balance is being deducted.

Dear Sir / Mam,

I had activated my net on 01/07/2013 time 10:18 am and my balance was 10 Rs as on 02/07/2013 my balance was deducted wrongly beside there is no activated VAS on my mobile. As my net was activated till 2nd july 2013 till 10:18 when I was surfing it get automatically deducted.
Kindly help regarding unusual deduction.

Hi,

I had made recharges of Rs 300 and 130 on my VODAFONE M.P Prepaid No.
[protected] on 6th Dec'12 from Vodafone Customer Care Center in Phool
Bagh, Gwalior.After that i made recharges of Rs 148 for Internet and other
recharges as well.But all this money got deducted automatically.When i went
to their office, then no proper answer was given to me and they were very
bad in addressing my situation.
I had went to their to their office 3-4 times but still no proper reply.

Due to this, i had so many problems and i had to suffer very much as i was
unable to fill my exam forms and other job related issues.Please resolve
this concern.The following issue had already been taken up by the Circle
Office.

Please look into this asap.


Thanks & Regards,
Ankit Malhotra
[protected]

mobile no.[protected] on 30.08.2013 balance deduction Rs-30 .00 unnecessary please return back .

this is bad manors

Dear sir,
My vodafone number is [protected].
Problem is deducted rs.1 daily from my
Main account balance, I informed this
Problem to the vodafone customer care
but they told me that no any deduction
Charge in my number today.

श्रीमान
दिनांक 26/10/14 को 1 बज के 51मिनट पर मेरे फ़ोन no [protected] पर 99/- रुपये कटने का समाचार मिला जब की मैने कोई भी स्कीम एक्टिवेट नही की जब मे कास्टमर केयर मे फ़ोन लगता हु तो फ़ोन नही लगता । आप से अनुरोध है की मेरा कटा हुआ पैसा वापस दिलाने की कृपया करे

They cut 3 time my phone balance of more then 40rs. When I called in coustmer care they are saying we an not help you. And next time hey sayig du t internet balance s deduct it is right because I have 1month internet plan . After this when I am trying to call their costme care automatically they are forwading my call to computer and disconnect.

Rs 99 gets deducted for some unknown contest from mydala.com. I also had a contact with mydala via email where they said they dont know about this contest. Same thing happened on the next day rs 20 reduced for surfing net

Second Time i being complaining about my vOdafone number [protected]..balance deduccted by mistake of Vodafone is still not refunded..bundled pack activated after 6 days whichh deactivated my previous net pack of rs198..called customer care according to them the newhandset i purchased Microsoft 535 does have bundled pack offer then why mmy. Intern packet activated of 500 mb without any infoRmatiOn..acc to them I being using some another handset..when the pack was activated i immediately called the customer care requestedthem to activate my previous pAck theY refud after 5mins my 30 rs were deducted sTill called them they committed to
refund rs30 not the internet pack...kindly help to refun my all amount rs 198➕ 30

Sir,
I have dialed Service command "*111#". Than a list coming...eg. 1. 50% OFF-CCD ... I have pressed 1 for this option..than automatically cut Rs. 15/- ..and gave a massage "Your Voucher for Free Deal Pack is 3635xxxxxxxJx. Dial *111#/*444# and select My Delights to buy and choose any 10 free deals of your choice for next 6 days..Voucher expairy 22nd Jan 2015. Deal Powered by mydala.com".
than i called Customer care for this...unnecessary deduction of Balance.They told me that the couldn't do anything about this deduction.I also asked them why there is no option for "Confirm" to activate this service? They told same word that they don't know about this.
Sir, plz tell me why such type of Option"50% OFF-CCD" is put under this service"111#"?

Suddenly my balance has been deducted by rs. 99 without my permission.. I want my money back..
My phone no is [protected] . Please help...