[Resolved] Vodafone — Balance Related Problem | |||
I'm Jasim Uddin here.. Yesterday Rs.20/- has been deducated from [protected] without my permission.. So you are asked to return the deducated balance as soon as possible.. Otherwise I've to make a Complaint to the TRAI.. Thanks & Regards Jasim Uddin Mob: [protected] Was this information helpful? | |||
Dec 14, 2016 Complaint marked as Resolved Verified Support Feb 11, 2013 Vodafone India Customer Care's response Hello Tinku Khan, Please note that the Missed call intimation service will be deactivated today. We have credited an amount of Rs.17/- for Missed call intimation service today as a onetime gesture of service. The service was activated on February 05, 2013 in response to an out bound dialler call. There has been a total deduction of Rs.17/- and not Rs.20/- Regards, Vodafone Customer Care. | |||
 2 Comments | |||
Comments
Vodafone — balance related
hi,my name is sonia mob no [protected].
yesterday i had balance in my mobile and today it is in minus and i have received 8 to 10 msg that my hello tune is activated and i dont have done anything to activate it and also dont want .. caller tune has been canclled by me by sending msg can ct to 111 as written in their msg but i dont have received my balance i dont have balance even to call c care. help me i dont have money.
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Vodafone — Service related problem
Dear Team Vodafone,I am a user of vodafone, My no. was not activated because my bill was pending i was in Dehli and wanted to migrate my postpaid to prepaid but your customer care executive told me while roaming i can not do so. I ask to pay my bill whenever i will come back into home state most probably on 25th Aug, 2009 and my due date was 18th but would not like to pay the late fee because if you can not migrate my sim out of my home network i would also not like to pay out of the home network and he said okay i need not to be worry about late fee however i need not to pay. when i came back to Rajasthan they ask me to pay my bill with late fee so my bill was pending from the last 2 years it was the first time.
now i paid all the amount on 2/12/2009 at your Jaipur, MGF mall store. still my services or say number is not activate. Customer care executive said that sim has to be replaced i replaced my sim too.
I have mailed all the details at your mail id also. my sim got replaced and i am continuing with the postpaid connection.
I have visited at-least 10 times to your store and not getting proper response and i have logged lots of complain on your customer care regarding the same.i am mentally suffering now because no body is replying or helping to rectify my problem and your store staff behavior is very rude they normally make excuse like server is down, call to nodal officer, sim has to be replaced and so on.
Please start my service as soon as possible.
Regards,
Gaurav
[protected]