[Resolved]  Vodafone — BBM service

Address:Thane, Maharashtra

Dear Sir,

I'm customer of Vodafone. I have activated the Blackberry service on my Blackberry 8520. Vodafone has deducted Rs. 399 for BBM services on 22 Apr 2012 whereas the BBM services were inactive since 20 Apr 2012. After complaining Vodafone service centre on several occasions, they are still unable to solve the problem.
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Dec 22, 2016
Complaint marked as Resolved 
Verified Support
Apr 28, 2012
Vodafone India Customer Care's response
Hi Mahendra,

Please share your number with us here http://bit.ly/IxzNQO We'll get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

my mobile no is [protected], i am using bbm service(prepaid) through vodafone ,on 24/april i received a message for recharge as my recharge was supposed to last till 25th/april . my service got deactivated on 25th/april morning . i paid the recharge amount ,but now i am not sure when they will start my service , they have also deactivated my help service option (when i dial 9 for oprators assitance it goes back to start menu and you have to hear all the nonsense again , so it is like a loop with no end ). i think they should call it helpless service instead of help.i don't understand what they are planning to do with me so help.

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