[Resolved] Vodafone — BEING CHARGED FOR SOMETHING I HAVE NOT ASKED FOR

 
6 Reviews
 gurpalsinghsyali
I had lost my phone and after it has got reactivated I have been getting a message from 556770 everyday with the following content:

"Jeeto Dream Car- U R charged Rs2 today.U cud win Fluidic Verna. Tp Play daily,Call/SMS PLAY to 556770Free.To unsubscribe, Call 556770. TnC- www.vodafone.in"

I called on the given number and followed the instructions to unsubscribe. The recorded voice at the other end informed me that I have been unsubscribed, but after a day's gap these messages have been coming again everyday.

Am I being charged Rs 2 as the message conveys? If yes, is this not illegal on the part of Vodafone?
And why should the onus be on me to unsubscribe when I never asked for this in the first place?

If I am being charged, I would like to take some legal action... please advise. And what can we do to stop them from sending you these kind of stupid offers? I dont want them.
Complaint marked as Resolved Dec 4, 2016
Verified Support
Vodafone India Customer Care's response, Mar 07, 2012
Hello Gurpalsinghsyali,

Could you please share your number with us here http://bit.ly/zhVj0C ? We'll get back to you at the earliest to address your concern.

Regards,
Vodafone Customer Care
Complaint comments  5 Comments     Updated: Share0Tweet0Share0

Comments

i also get same problem and i have complained Vodafone too
same problem they are torturing us every day, minimum I receive 20 to 30 SMS from the same number. Its very harrasing. I am going to sue this fellows in court.
Nothing understandable in your 556770 phone. Please unsubscribe immediately Jeeto Dream Car . My phone no-[protected]
Please unsubscribe immediately "Jeeto Dream Car" competition.Nothing understandable in your phone 556770.
i am playing from since 18 march 2012 my no -[protected] & how many days more to play what is the faith when i will come to know & what are the prizes

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    Vodafone - BEING CHARGED FOR SOMETHING I HAVE NOT ASKED FOR