[Resolved] Vodafone — bill
Sasandeep waghmode on Aug 20, 2012
i have using vodafone mobile post paid service my cell number is [protected], and i have request 98rs rental gprs plan for activation as on date 8/8/2012, then 12/08/2012 i have send request for decativate the 98rs gprs plan and pls convert the 98rs gprs paln to 199rs gprs plan.then my request is accept 13/08/2012 decativation but then i will us the gprs but 20/08/2012 my unbilled amout is 4781.21, then i will talk with custmer care about my bill he says that this bill is generate 98rs gprs plan.and ur 198gprs plan is activate 18/08/2012.but when i send my request to custmer care for deactivate and convert that time vodafone custmer care is not give me details information to me about the billing cycle.so this is not my mistake this mistake is vodafone mobile serviceses, so i cant paid the bill amount because vodafone custmer care services is not giving right information to the custmer.pls send me the replay to my mail addresss. and thanks, mail id : firstname.lastname@example.org
Complaint marked as Resolved Dec 2, 2016
Vodafone India Customer Care's response, Mar 16, 2012
Thanks for writing to us. Please be informed that we have mailed the bills to the registered email ID. For any further assistance please write to us at email@example.com Happy to help!
Vodafone Customer Care, Uttar Pradesh (East)
Vodafone India Customer Care's response, Jun 26, 2012
Please share your number here http://bit.ly/MpWcRm so that we may be able to assist you better.
Vodafone Customer Care
Vodafone India Customer Care's response, Aug 21, 2012
We are working on your concern and will get back to you with an update at the earliest.
Vodafone Customer Care, Maharashtra & Goa (except Mumbai).
Vodafone India Customer Care's response, Sep 07, 2012
Please share an alternate contact number here http://bit.ly/P75Nzr for us to contact you with assistance.
Vodafone Customer Care
Vodafone India Customer Care's response, Oct 15, 2012
Please SMS BILL<space>FIRST THREE LETTERS OF THE MONTH to 144 to get your bill. For example, for the month of September, please send BILL SEP to 144. Please maintain a minimum balance of Rs.26 at the time of placing the request. The call details will be sent to your registered address within 15 days post necessary validation. Kindly note that the SMS has to be sent from the number for which you would require the call history.
Vodafone Customer Care, Kolkata.
Vodafone India Customer Care's response, Aug 03, 2013
Kindly provide your current and alternate contact numbers at http://bit.ly/147tEWQ and we will have someone get back to you in a short while with further assistance.
Vodafone Customer Care.
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