[Resolved]  Vodafone — customer care

Respected Sir,

My Mobile number of vodafone is [protected] and whenever we call up customer care for any inquiry or complaint the executives put the call on hold and transfer back it to the ivr mode where we need to again have to press option to get connected to customer care executive so help such customers to have good experience with vodafone so plz revert me on the betterment of customer
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 17, 2011
Vodafone India Customer Care's response
Hi Shankar,

Thanks for writing in. Please refer to http://www.vodafone.in/existingusers/services/pages/callertunes.aspx for more information. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Apr 05, 2012
Vodafone India Customer Care's response
Hi Pervaj,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch or a convenient time for us to get in touch with you.

Regards,
Vodafone Customer Care
Verified Support
Aug 14, 2012
Vodafone India Customer Care's response
Hello Amit,

Please provide your contact number here http://bit.ly/RJWsO5 so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Oct 20, 2012
Vodafone India Customer Care's response
Hello Kavi,

Please share your current and alternate contact numbers here http://bit.ly/RJGce5 for us to assist you better.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

i want south india roaming, my cell no:[protected]
now am going to sabharimalai bacause of that reason please activate immediatly
my phone has been stolen so i want to block my sim card
so i want the vodafone customor care phone no. my mobile no. is
#[protected]
i got 100 bonus minutes but not understanding that these are vto v or to others and timing...
and i am not able to contacting with customer care executive..
plz resolve this problem as soon an possible
DILPREET SINGH

MOBILE NO. [protected]

Iam irritated ar the overflowing messages and frustating calls from the customer care.
I would be the happiest i[censored] stop sending those idiotic messages and stop disturbing with calls.
Hi,

WE have been recieving the bill of this number [protected] at our address. We are not using this number for your records. Please ask the courier co. dont send this bill on our adress.


thanks
hi sir

i m thirukumar i loos my mobile . pls block my sim card activation . its my [protected] (postpaid). i ill pay the bill next month.
AM JILANI I HAVE A SMALL PROBLEM WITH MY VODAFONE MOBILE ICANT TALK TO THE COSTUMER CARE DIRECTLY FIRST I NEED TO LISTEN ALL THE ADD FIRST DEN IT ASKS US TO PRESS SOME NUMBER TO TRANSFER OUR CALL TO VODAFONE CARE IT TAKES ABOUT 1HR TO LISTEN THE WHOLE AFTER THAT IT GETS DETACED WHAT CAN I DO??????
Dear Team

I would like to inform you that my vodafone prepaid number has lost with hand set.So kindly locke my sim card urgent.I belive any person is using to my phone & number. My Num-[protected]
User name -Rajesh Kumar
Address-POLARIS software lab ltd.
249 udhyog vihar phase 4 gurgaon

incase of any clearification you can contact me on my alternative contact num-[protected]

I am awaiting for your positive responnce.
Thanks
Rajesh kumar
my name is m.kiran kumar iam last 6 year using this connection when iam talking with customer care they dont gave rep for me and not conect easyly its take above 10 min and disconected the excutives how can i gave compliant for vodafone company
i want to change my number with prepaid services kindly help
[protected]

pragati saxena

[protected]@yahoo.com
Please do not make unnecessary call and persuade for subscribe dialer tune
Dear Sir,

I am a vodafone user and my no: [protected]. Last couple of weeks whenever I am trying to any BSNL number (landline or mobile) in Gujarat sector (Vyara, tapi district) through my Vodafone mobile call is not connected & disconnect massage appears on my mobile screen. And i have positive balance . When i talk to the customer care they told there is no problem in my mobile number but still my problem is not solved.
I my kindly request to you that please attend my complain as you know i am facing a lot of problem from this.
Give me feedback what is problem & what are you doing to solve it.

some phone no for your reference which I try to connect
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Regards

SAMEER KIMMATKAR
i need to disconnect my postpaid card...how to cancel...please send me a message on how to do it...
i paid Rs. 35 to get a plan in which i got 350 free smses.. then i took another 'friends' plan in which.. in which we give a no. and talk in that no. at 20p/min. for Rs.15 are deducted per month.. but when i activated this plan, my earlier plan of 350 msgs got finished.. i was not told this will happen.. please help..
iam waiting for the response...

pulkit puri
new delhi.
my mobile no is [protected]
i have recharged my prepaid mobile with 11 Rs bonus card to get 110 sms on 23 may 2009
at around 9 . 10 am
but the service is not activated still now( 10 am ) 24th may . i have informed your customer care executive yesterday 6 to 7 times but the problem remain unsolved due to some internal problem from your side
today when i wanted to contact your customer care service for the latest information the lines remain blocked which is really unwanted act from your side
plz take this matter seriously and get my recharge activated soon
this is a tataly unwanted practice from your end
thanks
anupam banerjee
We are unable to recharge our vodafone number [protected] and whenever we try to recharge it message comes that this number is barred. A number of complaints have been lodged with vodafone service centre, charata road, dehradun and also on number 111, even frequent personal visits have been paid to above mentioned service centre during the last one month however, the mobile number has not yet been recitified, they always give assurance that it will be recitified soon. Lot of our energy, time and money has been wasted in lodging complaints and paying frequent visits to service centre now we are obliged to write to you with hope that our problem will be heard and solved.
sir,
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
sir,
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey
sir,
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey
sir,
i cannot get my customer care 111, [protected] number i am trying this for several times but cannot reach u .
hope that you will soon find a solution for this.
Avinash pandey

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