[Resolved] Vodafone — Unauthorized activation of caller tune
Lost my patience related to my callertune activated without my knowledge and debiting my money from account,
False confirmation from callcenter that I activated callertune and they have a proof...
I dont know tamil and not from tamilnadu how come I will activate my callertune .
complaint escalated to NODAl officer Sunitha (sunitha.[protected]@vodafone.com) and Appellate Officer Thompson(thompson.[protected]@vodafone.com)...nothing is working ..The answer from this people is they will deactivate the caller tune but will not refund my money back iam fighting for the way treat customers...
And a Caption Happy to help...
Complaint marked as Resolved Aug 14, 2020
[Resolved] Vodafone - Useless customer care,nodal and appeal team. 11
[Resolved] Vodafone - Services not activated 5
[Resolved] Vodafone - U.p (E) - ISD ACTIVATION 5
[Resolved] Vodafone - gprs not receiving 6
[Resolved] Vodafone - excess bill charged 3
[Resolved] Hutch/vodafone - Website registration 1
[Resolved] Vodafone - improper deduction of balance 558