[Resolved] Vodafone — Unauthorized activation of caller tune | |
Lost my patience related to my callertune activated without my knowledge and debiting my money from account, False confirmation from callcenter that I activated callertune and they have a proof... I dont know tamil and not from tamilnadu how come I will activate my callertune . complaint escalated to NODAl officer Sunitha (sunitha.[protected]@vodafone.com) and Appellate Officer Thompson(thompson.[protected]@vodafone.com)...nothing is working ..The answer from this people is they will deactivate the caller tune but will not refund my money back iam fighting for the way treat customers... And a Caption Happy to help... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Vodafone Essar — activation of caller tune
I am a prepaid customer of vodafone([protected]). This company seems to fool people by activating services automatically.They are deducting money from my mobile and claims that i have activated their caller tune services. I am middle class man and I do not purchase recharge coupen of more than Rs. 50 , sometimes I recharge it with only Rs.10 (chota recharge) .I can say that they might have deducted money from several customers to compensate company losses.
I am not going to keep quiet if they dont reverse my mon