[Resolved] Vodafone — VODAFONE SUCKS.... SERVICE | |
I'm a vodafone customer having 2 postpaid and 1 pre-paid connections. My number is [protected]. I have never come across such a worst, idiotic, unbearable, pathetic, harrasing, ruthless, ridiculous, irresponsible customer care ever in my life. I spoke to an executive Saravanan at 111, he was unable to answer my queries so I asked him to transfer the call to his supervisor, he disconnected the call. I used to recharge through online for vodafone mobile connect for browsing where the daily charges are Rs.19. One day when I treid to recharge, I couldn't. Immediately, i called 111, an executive says that vodafone mobile connect cannot be recharged online. He says that abruptly. I have done this for months together before. These executives are not trained in a professional manner. When I told him that I had done this before, he responded saying "no it is not possible". Recharge through e-topup. who the are you man to say the customer is lying. No info is available on their website, no messages are sent to the customers. Yesterday when I tried to recharge for the same, I wasn't able to do. My account was debited for Rs.19. I thought I was at fault and recharged again for Rs.19. Again I was debited for Rs19. When I checked the transaction detail, they say "SORRY, WE ARE UNABLE TO PROCESS YOUR REQUEST. YOUR AMOUNT WILL BE CREDITED TO YOUR BANK ACCOUNT WITHIN 5 WORKING DAYS".When I called 111 they say that vodafone mobile connect service has been withdrawn with immediate effect. NO COMMUNICATION THROUGH MESSAGES OR THROUGH THEIR WEBSITE. Pathetic customer care executives they have. They do not have the knowledge on whats happening in their own organisation. Then how can they resolve the queries of the customers???. They give all false complaints to the customers. They will say " we shall get back to you shortly or you can write to us". Where the [censored] have they called back the customer? Those [censored]in holes do an easy job, sitting in AC. These executives should be made to loiter on the streets for collecting the garbage. Any one having the guts to face me from vodafone after seeing this, can call me. YOU WILL BE RIPPED APART>>>>>>>>MIND IT... FOR SURE Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Vodafone — vodafone mobile connect is a bull shit
i got VMC (vodafone mobile connect)service activated on my cell - [protected] but for tha settings of the same service i received a call from the company some 10-12 days later.. but after saving the settings in the device the service doesnt worked. i was asked by the operator to visit vodafone store. i did the same with complete equipment required.. but it was useless. i was told that they can only forward a request for settings.. six times i was given different reasons by operators as well as vodafone store people.. in this process two months passed .. i was promised by an operator to get refund for this service..BUT..i m continuously disturbed by the company calls for not paying for services which never worked..Vodafone — Vodafone SUCKS!
Vodafone is perhaps the most expensive and bllod-sucking mobile phone operator in the market. Reasons are as follows:1) Its advertisements are really attractive. More that Shahrukh or Sharman’s
Airtel ads, Abhishek’s Idea ads or Reliance ads. Worse part- people fall for these advertisements. There’s nothing unnatural about it.2) Their SIM cards are really expensive. I bought one for Rs. 150 in one part of Mumbai, my friend brought the same for Rs. 50 from another part.3) Their plans are really expensive. Think about it, theyportrayas if they have a plan for every budget. But oncomparingthe same with other operators, its really expensive.4) They have some strange rule that a customer cannot activate more than two schemes on one number. So i[censored] have a 1 paisa voucher and an sms pack, forget aboutactivatinginternet or anything like that.5) They won’t ever reject the documents when you’re buying the sim. This way the sim is sold and you get top-up and message balance done. Whoooooosh!!! Its almost always deactivated in a couple of days!Now my story. I’m an outstation customer from Bhopal and was in Mumbai for a month. I went to a store to buy the Voda sim on the first day itself. Though i paid Rs. 150 and got just Rs.50 bal, i still thought it might be worth it. All the documents asked for were duly submitted. Needless to say, my no. was deactivated in a couple of days, citing the reason that my photo was submitted in duplicate. RIDICULOUS. Why would a person submit his photo in duplicate.
And this started my endless journeys to Vodafone store. And to different parts of Mumbai for getting the documents of my localites. Genuine documents. Now their ridiculous claims and problems:
1) First trip- Documents not accepted because the local person’s reference was not proper. Guys, were you sleeping when i first took the sim.2) Second trip- Documents can’t be accepted because the copy of my localite’s licence does not show his signature properly!! The number can be reinstated for day or two. But alas, that was not done. Worse, my incoming was also deactivated the other day.3_ Third trip- Documents can’t be accepted because my signature on my licence and on my application are very very marginally different with a line going in some other direction, the direction in which it did not go in my licence. Humorous.
And here i am. . My last trip just ended a few mins back. and i could not stop myself from writing this long review. But customers need to be warned of what they might (please read as "WILL") face.
Hail Vodafone. . Long Live Zoozoos!
Vodafone — bullshit service and company
Useless company sevicesUseless customer care
I am sumit one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because my sim card they give any another person..My purpose of writing is only to tell other people of Vodafone how much Useless...
Vodafone — your customer care services sucks
every few seconds flash messages from nokia life tools pop up on my screen.and when i call your customer care to resolve this; first you start your own service advertisement enlisting your offers and then my complaint does fall in any of the 6 categories mentioned. there is no option like others complaint or to speak to customer care directly. then when i arbitrarily click any of the option you start explaining what all available there.
do you think i'm jobless? after reaching a person somewhere in recharge category he's not aware of solution to this problem. he holds my call for 7 min and then speaks up the way to disable.
:X
Tarun Kothari
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Vodafone — Vodafone service sucks
recharged my vodafone cell with sms card of 35,after that got a msg "your msg service will be activated within 4 hrs".
but now it's going to get two days, got no response.
tried vodafone customer care "[protected]" and even there, no customer care exectuive is picking call.
seriously, vodafone services sucks.
"unhappy to have your service"
Ravish Dhamija,
[protected]