Vodafone — Illegal subscription of 20-20 World cup service pack.

 
2 Reviews
India
 Mukesh Ajariya
I have prepaid connection of Hutch ( Now known asVodafone ) . Last 21st September, 2007 the company sent me a message about activation of subscription to 20-20 world cup. I didn’t subscribed but company illegally themselves subscribed me and cut my balance Rs.99.00 . That time the balance in my phone was Rs. 68.59 paise. After cutting it became (-)30.41. I complaint to Hutch customer care executive on dated 22nd September, 2007 whose service registration number was[protected]. I am totally disagree from the result of this complaint. Why they subscribed me for those services where no sufficient balanced was in my prepaid account. What evidenced they have about my subscription of the aforesaid 20-20 world cup package. I am strongly complaining against the result of my complaint. I am requesting you to solve my problem( your company wrongly & illegal subscribed my for above said service).

Finally, If you not add my Rs. 99.00 in my account, I will file a complaint against your company in TRI ( “Doorsanchar Niyamak Ayog”)

Waiting for your reply.
Mukesh Ajariya
Complaint comments  1 Comment     Updated: Share0Tweet0

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Comments

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid

(Harassment by Vodafone in converting post-paid to pre-paid connection)

Threatening is vodafone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will retort that they are going to send eminent people to your house to get the bills collected whatsoever, and boast that you won’t be able to resist them as they are lot more mightier than you can even imagine!

We Indians need to prove them wrong.

As far as I know, vodafone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist, threatening and litigations.

Mine is a very old Vodafone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the Vodafone call center guys called me up and threatened to send their eminent people to get the bills collected (Yeah, the payment was delayed as ever before and normally I pay the bill with fine - I cannot trust Vodafone with ECS), I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal ( Yunus H Ahamed) yunus.[protected]@vodafone.com & Senior Manager – Legal (Lokesh Mahalingappa ) lokesh.[protected]@vodafone.com have sent me legal notice after Lokesh Mahalingappa e-mailed me that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the Vodafone office at Indiranagar and they bluntly said it is absolutely not possible to have my same old number in pre-paid whatsoever. Multiple times I have expressed written willingness to talk to them rather than mails, and asked them their phone number, but they never bothered speak to me. Now they are going back on their promise and harassing me.

We need to expose this rotten and unethical tactics of Vodafone, for plundering money from the larger population in India. I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

We need to make sure that Vodafone don’t fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodafone guys are looting from India so freely.

All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can Vodafone – an alien - insist that a poor man in India should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind due to the threats? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

I have approached the consumer forum as the first step. Complaint Id: 11759.

Please contact me [protected]@hotmail.com if you want to join hands, or you want me to join hands with you if you already have started a fight with these scrupulous people. Also send me as much links as possible on the Vodafone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for Vodafone harassments. Also please suggest a name for the web site.

On a simple Google search, I could see many people are affected by this monkey fist of Vodafone. Some examples are below:

Vodafone Postpaid Connection Complaints - Harassed with the services
https://www.consumercomplaints.in//complaints/vodafone-postpaid-connection-c7823...


Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
https://www.consumercomplaints.in//complaints/vodafone-c35338.html


vodafone post paid Complaints - vodafone customer service (Threatening)
https://www.consumercomplaints.in/complaints/vodafone-post-paid-c24520.html


Choosing a Mobile Service Review: Threatening is the Vodafone way – Postpaid issues:
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone Postpaid Connection Complaints - Harassment and threatening call by Vodafone
https://www.consumercomplaints.in/complaints/vodafone-postpaid-connection-c23565...


My Blog sites on this - Please excuse the formatting as I have never blogged before:

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid
http://philippalex.blogspot.com/

Threatening is the Vodafone way – Postpaid issues
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone –Only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid
https://www.consumercomplaints.in/complaints/vodafone-c124784.html

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid
http://philippalex.wordpress.com/


Very important note: Please jot down your very valuable comments, rate this blog and forward this to all your friends along with your specific views/experience on this urging them to comment and rate this blog. This will help gain more momentum and authenticity to this campaign.


Expecting whole hearted support, Help and guidance for this from all my friends and well wishers.

Philip : [protected]@hotmail.com

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    Vodafone - Illegal subscription of 20-20 World cup service pack.