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[Resolved]  Vodafone — reversal of amount

I m a customer of vodafone telephony services since last 4 years. Recently i got a letter from vodafone for the reversal of Rs 400 back in my account.
For that reversal i had to make a payment which did. The letter mentioned that if i give the payment of my vodafone postpaid connection then i'll will be eligible of receiving a discount/reversal of Rs 400.
I gave the payment as it was mentoned.
Its been 4 months since i made the payment.But still i have not got any reversal as i was promised.
I made a payment of Rs 3000 stiil no one in vodafone company comes out for any such help.
Also a vodafone executive Mr. Shantanu Chatterjee and Renu working at vodafone okhla called me and promised such reversal.
Now when i call these executives they dont respobd to my number .Either they pick my call n then drop it or their numbers always comes busy and they never respond to my problem.They just make me wait for a day n then again a day and den again..

No one at vodafone is committed to the customers.They just want to benefit themselves or the company.

Amit Khurana
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Aug 14, 2020
Complaint marked as Resolved 
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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    25593
    Pending
    0
    Resolved
    9095
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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