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[Resolved]  Vodafone — sms sending failure

Finding difficult to send sms to BNSL(Arunachal Pradesh) subscriber. If i send sms, balance is deducted but msg is not delivered & it shows msg sending failed. My vodafone no. is [protected]. DO HELP ME OUT N PLIZ solve this problm for others too.
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Aug 14, 2020
Complaint marked as Resolved 
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Vodafone — SMS fail to deliver

Sir,
this is report a lack of response depsite several complaints to the vodafone customer care regarding failure of delivery of SMS from vodafone nos to any MTNL nos. This complaint has been lodged thrice and still no reposne had been received so far.
Though the payment is deducted for the SMS, the recipients fail to receive the message. Likewise, the messages they send fails to deliver to us. This seems to be a connectivity problem between the vodafone and MTNL which the comany is supposed to resolve as soon a possible since simialr complaints have been made by many other customers too.But vodafone services just do not seem to care and are not seeming to be doing anything about it.Customer services people say they would connect with their superiors, which invariably gets disconnected after 6-7 rings. Is this a gimmick or smart way of aying we cant help you?
Something needs to be done on this matter soon lacking which there may be public uproar regarding the same.

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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    25593
    Pending
    0
    Resolved
    9095
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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