[Resolved] Vodafone — sms sending failure | |
Finding difficult to send sms to BNSL(Arunachal Pradesh) subscriber. If i send sms, balance is deducted but msg is not delivered & it shows msg sending failed. My vodafone no. is [protected]. DO HELP ME OUT N PLIZ solve this problm for others too. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone — SMS fail to deliver
Sir,this is report a lack of response depsite several complaints to the vodafone customer care regarding failure of delivery of SMS from vodafone nos to any MTNL nos. This complaint has been lodged thrice and still no reposne had been received so far.
Though the payment is deducted for the SMS, the recipients fail to receive the message. Likewise, the messages they send fails to deliver to us. This seems to be a connectivity problem between the vodafone and MTNL which the comany is supposed to resolve as soon a possible since simialr complaints have been made by many other customers too.But vodafone services just do not seem to care and are not seeming to be doing anything about it.Customer services people say they would connect with their superiors, which invariably gets disconnected after 6-7 rings. Is this a gimmick or smart way of aying we cant help you?
Something needs to be done on this matter soon lacking which there may be public uproar regarding the same.