[Resolved] Vodafone — Most irresponsible Service | |
Sir, My Name is Umakanth.T. I am the hutch customer from past 7 years. Now I am baring the numbers 1)[protected] post paid customer of vodafone 2)[protected] post paid customer of vodafone 3)[protected] prepaid customer of vodafone 4)[protected] prepaid customer of vodafone 1st problem:- regarding number [protected] 1)I am unable to receive the network from past two months and till date but still i am receiving the bill every month. 2)i had complained about this to the vodafone customer care [protected] from my prepaid number and they are saying me that they are unable to connect me to the post paid department.So i asked what shell i do for this.Then I asked them whether post paid and prepaid departments belong to the same Company are not. 3)When they reqired a connection they will come to us but when we want your service they are not at all bothered about that. 2nd problem:-regarding number [protected] 1)After seeing this all i want to disconect this number so i called the customer care and asked to disconect this connection.they said me to submit a letter in Vodafone Head Quarters in Chennai,Which is 42 Kilometers from where I stay. 2)When they want a connection they just say lot of thing about there customer care and lot of offers provided by them.And they will come to us where we stay but when we have problem why we should do this all... 3rd problem with [protected]:- 1)I had take this number from a shop near my home where i submitted all my documents of proof. 2)But after 2 days they had barred my out going calls Reason:-That i did not submit my documents of proof 3)!st thing why they are selling there sims in all the shops they find.Why don't they sell in so called Vodafone shops. 4)This is very worst Why because i had given this number in my resume and I missed all my job oppurtunites. 4th problem with [protected]:- This Number I got from my friend.This Sim is Having Some lock system which I am unaware.So i tried and the sim was locked,so asking about PUK number.So i Did an other major mistake That is calling to vodafone customer care.This time a new surprise 1)welcome to vodafone customer care service We had changed our IDr Flow of service for the BETTER CUSTOMER CARE Service press 1 -->for the lose of sim and so on press 2--> some thing.......... .. ... ... press 5--> for the PUK Number and so on SO i pressed 5 Enter the mobile number so i entered the mobile number it had said me the puk number of that sim. I am So Happy by listening and tried that thats it Now MY phone Was Blocked Completely........... Help Me Plzzzzzzzzz I again i tried to speak with the custome care In this new IDRs sevice we can't speak with the customer care support people. So i tried to reach the custome support people in a different way like complaing for the lose of sim now it asked me to enter my moblle number as per that i entered asked for the conformation i conformed it. then again asked for the number again i entered it asked for the conformation i conformed it. finally i got a message like THANK YOU FOR USING THE CUSTOMER CARE VODAFONE................ Think........... Was this information helpful? | |
Dec 2, 2016 Complaint marked as Resolved Verified Support Apr 09, 2012 Vodafone India Customer Care's response Hello Smarimuthu, Please be assured that we are checking on the same. We will get back to you shortly with assistance. For further assistance, mail us at vodafonecare.[protected]@vodafone.com or dial 198(toll free). Regards, Vodafone Customer Care, Tamilnadu. | |
 155 Comments | |
Comments
Sir,
I am Sanjay so Sh. Ajay Kumar residence of #1993, Rajpura Town, Distt. Patiala, Punjab. Holder of vodafone mobile noumbers...
1]--[protected]
2]--[protected]
Sir, when i bought the first noumber then they told me that i will have to bought one more vodafone nouber if i want to change my postpaid plan to change into prepaid plan, now i want to change my first noumber into prepaid but they are refusing to do so, and asking me to buy one more, as i already have two noumbers and i dont want to buy one more, but i want my noumber [protected], postpaid to prepaid then why your company refusing to do so, i have given my above nouber to all of my contects and in many resume...please understand my problem and alow me to change my number postpaid to prepaid...
many of my frinds also have vodafone connection, , , if your services are as much irresponsible then i will discontinue my number and also told to my friend to widraw your number...
Sir,
In the modern age of comption how your company can be as much irresponsible that your coustmers are suffring to much burden with you, why not your company stop buisness in all over india...dont feel bad, i am tense thats why i am saying this all...i am also sending this email to Manger of Punjab. i am requsting at Rajpura your region office since last six months, thats why i stop the payment of my bill i am ready to pay my bill but sir first please solve my problem.
Hope you will solve my problem.
I am Sanjay so Sh. Ajay Kumar residence of #1993, Rajpura Town, Distt. Patiala, Punjab. Holder of vodafone mobile noumbers...
1]--[protected]
2]--[protected]
Sir, when i bought the first noumber then they told me that i will have to bought one more vodafone nouber if i want to change my postpaid plan to change into prepaid plan, now i want to change my first noumber into prepaid but they are refusing to do so, and asking me to buy one more, as i already have two noumbers and i dont want to buy one more, but i want my noumber [protected], postpaid to prepaid then why your company refusing to do so, i have given my above nouber to all of my contects and in many resume...please understand my problem and alow me to change my number postpaid to prepaid...
many of my frinds also have vodafone connection, , , if your services are as much irresponsible then i will discontinue my number and also told to my friend to widraw your number...
Sir,
In the modern age of comption how your company can be as much irresponsible that your coustmers are suffring to much burden with you, why not your company stop buisness in all over india...dont feel bad, i am tense thats why i am saying this all...i am also sending this email to Manger of Punjab. i am requsting at Rajpura your region office since last six months, thats why i stop the payment of my bill i am ready to pay my bill but sir first please solve my problem.
Hope you will solve my problem.
Vodafone — asking me to submit my documents in every six months. even though i already submitted them many times.
hello,I am using vodafone sim from last two years. But in every six months message from vodafone center will come to me stating that i hve to submit my self attested documents other wise my service will be discontinued. Now in last 2 years i already submitted my documents 3 to 4 times even then they are not updating there data and continuously annoying me with there messages every now and then. Last 2 times i went to vodafone office near powai and submitted my documents, they confirmed me it wont happen again but still from last two days i am continuously getting the message from vodafone saying that i ve to submit my documents. Not even that when ever thy called me thy would say sm other name instead of mine and offering me new skims. every tym i had to ask thm to update thr data but only confirmation no action.
got to say vodafone customer care sucks.
mine no. [protected]
I am using vodafone from last 3-4 years. The only problem that I have faced so many times is auto activation of schemes like Caller Tune(CT) or Missed Call Service(MCS). Vodafone automatically activate these schemes on my number. It is badly irritating me, I thinking to quit Vodafone service. My number is [protected]
PLEASE GO THROUGH THE CONVERSATION BELOW TO SEE THE HAPPY TO HELP ATTITUDE OF VODAFONE AS I AM USING THIS NUMBER FORM THE LAST 12 YEARS NOW.
Delivery has failed to these recipients or distribution lists:
Wcomm.[protected]@vodafone.com
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.
Sent by Microsoft Exchange Server 2007
RESENDING...
--- On Fri, 28/5/10, aanis anwar <[protected]@yahoo.com> wrote:
From: aanis anwar <[protected]@yahoo.com>
Subject: Re: Change in the billing address of your Vodafone mobile number [protected] [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 28 May, 2010, 11:17 AM
Hi,
In reff. to the below, i thank you for finally changing my billing address in Feb 2010 after so many reminders and visits to the Vodafone stores.
In February 2010 finally my billing address was changer when i continuously visited the Vodafone store in okhka phase II, for 3 consecutive days and as per the customer care executive the address was changed in records. As per my discussion with care executive and as per my records she was convinced with problem that i had faced from the last one year against which she gave my a bill reversal of Rs 300 in my next bill.
But the problem arises when i still was not receiving my bills at the new address from the next billing period. Due to non payment of my bills my outgoing calls were barred on 29 april 2010 for an outstanding of Rs. 2672. I had already started calling your customer care from my mobile number for not receiving of bills which are on record to which they had promised for the delivery of a duplicate bill in 7 working days.
Till 15 may 2010 when i still did not received my duplicate bill i visited your Vodafone store in sector 31 Faridabad to check the reason for not receiving the bills on time. They did not have any reason for the same and were avoiding the issue with dump faces instead they told me that the bill will reach me in couple of days more and till that time i should deposit the outstanding amount of Rs.1500 to activate my services which were barred from your end. I again had an optimistic approach to the same and deposited the said amount on there request thinking to have a good result later.
On 27 may 2010, yesterday, i received my current months bill which had a good surprise for me.
1. The bill reversal / waver for Rs.300 that was promised to me was not actually done.
2. Late payment charges for Rs.100 were again imposed on my account.
3. When my services had been barred on 29 April 2010 till 15 may 2010, i had been charged with the monthly charges for the entire month.
Looking at the above i am really in a state on shock and feel cheated from the last one year from your end.
I request you the last time to please look into the matter and sort it asap so that i can possibly continue to use your services.
would appreciate your prompt reply...
Thanks and Regards,
Aanis Anwar.
--- On Thu, 1/10/09, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:
From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Subject: Change in the billing address of your Vodafone mobile number [protected] [REF:[protected]]
To: [protected]@yahoo.com
Date: Thursday, 1 October, 2009, 10:37 AM
Dear Mr. Anwar,
Thank you for your email dated 26/09/09 regarding the change in the billing address of your Vodafone mobile number [protected].
We sincerely regret the delay in replying to your e-mail and the inconvenience caused to you.
We would like to inform you that as per our records, we have not received the address proof on your Vodafone number.
We do understand that you wish to change the billing address of your Vodafone mobile number and would like to inform you that we require your Address proof for the same. Hence, we request you to kindly send us a scanned copy of your Address proof so that we can change the billing address of your Vodafone mobile number. You can also fax us your Address proof at our fax number[protected] or[protected].
You can provide a copy of any of the documents mentioned below as your Address proof :
Ration Card
Passport
Driving License
Electricity or telephone bill of your address
Any document or communication issued by any authority of Central Government or local bodies showing your residential address
Assuring you with the best of our services at all times.
In case you need further assistance, please do call or email us. We?ll do our best to help you.
Happy to help,
Shweta Gursahani
Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@yahoo.com
Sent: 26-Sep-2009 14:25:45
To: vodafonecare.[protected]@vodafone.com
Subject: M.No: [protected]
Hi,
This is regarding the problem i am facing from vodafone essar mobile services since almost 6 months. My problem is that i had requested for my billing address change almost 6 months before for my two nos that i am holding which are [protected] and [protected].
On one of the nos [protected].the billing address had been changed then from the next billing cycle but for my primary no it has not been modified till date even after a number of reminders. I was told in July when i visited one of your stores in okhla II, to submit revised address documents for the new address as the previous documents have been misplaced by us. I again submitted the same the next day but till today my billing address has not been updated. Now today i again called your customer service and they are telling me to submit the change in add.proof again. I am not sure what is happening at your end but there is a lot of inexperience and non professional attitude in your staff.
Also if you will check my m.no details, i am using the same no since last nine years. From the last several months i am also being penalised for the late payment charges on my no for which the whole mistake is at your end as i don't receive the bill on time.
This is the last time i am trying to explain it to you and if you feel i am not justified for my sorrow please feel free to disconnect my no with immediate effect and collect the closing amount from me.
Thanks and Regards,
Aanis Anwar.
Delivery has failed to these recipients or distribution lists:
Wcomm.[protected]@vodafone.com
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.
Sent by Microsoft Exchange Server 2007
RESENDING...
--- On Fri, 28/5/10, aanis anwar <[protected]@yahoo.com> wrote:
From: aanis anwar <[protected]@yahoo.com>
Subject: Re: Change in the billing address of your Vodafone mobile number [protected] [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 28 May, 2010, 11:17 AM
Hi,
In reff. to the below, i thank you for finally changing my billing address in Feb 2010 after so many reminders and visits to the Vodafone stores.
In February 2010 finally my billing address was changer when i continuously visited the Vodafone store in okhka phase II, for 3 consecutive days and as per the customer care executive the address was changed in records. As per my discussion with care executive and as per my records she was convinced with problem that i had faced from the last one year against which she gave my a bill reversal of Rs 300 in my next bill.
But the problem arises when i still was not receiving my bills at the new address from the next billing period. Due to non payment of my bills my outgoing calls were barred on 29 april 2010 for an outstanding of Rs. 2672. I had already started calling your customer care from my mobile number for not receiving of bills which are on record to which they had promised for the delivery of a duplicate bill in 7 working days.
Till 15 may 2010 when i still did not received my duplicate bill i visited your Vodafone store in sector 31 Faridabad to check the reason for not receiving the bills on time. They did not have any reason for the same and were avoiding the issue with dump faces instead they told me that the bill will reach me in couple of days more and till that time i should deposit the outstanding amount of Rs.1500 to activate my services which were barred from your end. I again had an optimistic approach to the same and deposited the said amount on there request thinking to have a good result later.
On 27 may 2010, yesterday, i received my current months bill which had a good surprise for me.
1. The bill reversal / waver for Rs.300 that was promised to me was not actually done.
2. Late payment charges for Rs.100 were again imposed on my account.
3. When my services had been barred on 29 April 2010 till 15 may 2010, i had been charged with the monthly charges for the entire month.
Looking at the above i am really in a state on shock and feel cheated from the last one year from your end.
I request you the last time to please look into the matter and sort it asap so that i can possibly continue to use your services.
would appreciate your prompt reply...
Thanks and Regards,
Aanis Anwar.
--- On Thu, 1/10/09, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:
From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Subject: Change in the billing address of your Vodafone mobile number [protected] [REF:[protected]]
To: [protected]@yahoo.com
Date: Thursday, 1 October, 2009, 10:37 AM
Dear Mr. Anwar,
Thank you for your email dated 26/09/09 regarding the change in the billing address of your Vodafone mobile number [protected].
We sincerely regret the delay in replying to your e-mail and the inconvenience caused to you.
We would like to inform you that as per our records, we have not received the address proof on your Vodafone number.
We do understand that you wish to change the billing address of your Vodafone mobile number and would like to inform you that we require your Address proof for the same. Hence, we request you to kindly send us a scanned copy of your Address proof so that we can change the billing address of your Vodafone mobile number. You can also fax us your Address proof at our fax number[protected] or[protected].
You can provide a copy of any of the documents mentioned below as your Address proof :
Ration Card
Passport
Driving License
Electricity or telephone bill of your address
Any document or communication issued by any authority of Central Government or local bodies showing your residential address
Assuring you with the best of our services at all times.
In case you need further assistance, please do call or email us. We?ll do our best to help you.
Happy to help,
Shweta Gursahani
Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@yahoo.com
Sent: 26-Sep-2009 14:25:45
To: vodafonecare.[protected]@vodafone.com
Subject: M.No: [protected]
Hi,
This is regarding the problem i am facing from vodafone essar mobile services since almost 6 months. My problem is that i had requested for my billing address change almost 6 months before for my two nos that i am holding which are [protected] and [protected].
On one of the nos [protected].the billing address had been changed then from the next billing cycle but for my primary no it has not been modified till date even after a number of reminders. I was told in July when i visited one of your stores in okhla II, to submit revised address documents for the new address as the previous documents have been misplaced by us. I again submitted the same the next day but till today my billing address has not been updated. Now today i again called your customer service and they are telling me to submit the change in add.proof again. I am not sure what is happening at your end but there is a lot of inexperience and non professional attitude in your staff.
Also if you will check my m.no details, i am using the same no since last nine years. From the last several months i am also being penalised for the late payment charges on my no for which the whole mistake is at your end as i don't receive the bill on time.
This is the last time i am trying to explain it to you and if you feel i am not justified for my sorrow please feel free to disconnect my no with immediate effect and collect the closing amount from me.
Thanks and Regards,
Aanis Anwar.
R/SIR
I M D VODAFONE USER .MY MOB NO IS [protected], SIR I WANT CHANGE THIS CONECTION IN POSTPAID .SO MERE PAAS VODAFONE CARE S PHONE AAYA OR MUJHE 325 KA PLAN BATAYA JISKE LIYE MENE UNHE FAST TRACK RECIPT NO 2895 PAR CHARGE FEE 250/RS DIYE THE JO UNHONEMUJHE 1 UNACTIVATE SIM DI JISKA NO [protected] THA JO MERA PEHLA NO BHI THEFT HO CHUKA H OR YEH SIM BHI ACTIVATE NAHI HUI H SO NOW I M IN PROBLEM PLZ HELP ME MY CONT NO [protected] &MY ID [protected]@yahoo.com
I M D VODAFONE USER .MY MOB NO IS [protected], SIR I WANT CHANGE THIS CONECTION IN POSTPAID .SO MERE PAAS VODAFONE CARE S PHONE AAYA OR MUJHE 325 KA PLAN BATAYA JISKE LIYE MENE UNHE FAST TRACK RECIPT NO 2895 PAR CHARGE FEE 250/RS DIYE THE JO UNHONEMUJHE 1 UNACTIVATE SIM DI JISKA NO [protected] THA JO MERA PEHLA NO BHI THEFT HO CHUKA H OR YEH SIM BHI ACTIVATE NAHI HUI H SO NOW I M IN PROBLEM PLZ HELP ME MY CONT NO [protected] &MY ID [protected]@yahoo.com
Hi, my problem is similar. My name is Om Batra and residing in Mehrauli, I had four vodaphone connections, two postpaid and two prepaid for my family. But from last one month there is no network in our area. We are so fedup looking out for places where we can get network in our home. Please do something.
my mobile no.-[protected]
your vodafone service is very bad.and im very much harassed by ur service coz
d calls on care centre never connects and uselessly the amount is also been deducted and if this rubbish activity continues forth, then 1 of your this customer will be lacked from your list, and this 1 makes crores customers, and i strictly declared that i dont want ne msgs and calls from ya side then 2 it is happening. plz take action otherwise i'll take a new service of other brand.
thank u
your customer
your vodafone service is very bad.and im very much harassed by ur service coz
d calls on care centre never connects and uselessly the amount is also been deducted and if this rubbish activity continues forth, then 1 of your this customer will be lacked from your list, and this 1 makes crores customers, and i strictly declared that i dont want ne msgs and calls from ya side then 2 it is happening. plz take action otherwise i'll take a new service of other brand.
thank u
your customer
The Manager,
Customer Service
Vodafone Essar Ltd
Dear Manager,
Please look into the details mentioned below for your fast action in the matter.
Wish to hear from you promptly and fast action at your end.
Thanking you,
Most unsatified Customer of Vodafone.
Yunus K Motiwala.
[protected]
VODAFONE ESSAR COMPANY
APPELLATE AUTHORITY
DEAR MS J. MUNDKUR
TODAY I VISITED VODAFONE GALARY FOR THE 6TH TIME SINCE JUNE 2010 AS I HAVE NOT RECEIVED THE GIFT WHICH I WAS SUPPOSED TO GET FROM VODAFONE.
FOR YOUR REFERENCE PLEASE REFER MY COMPLAIN #[protected] DT 16/10/2010,[protected] DT 12/10/2010 AND [protected] DT 02/10/2010.
EACH TIME I VISIT VODAFONE FOR THE COMPLAIN, I AM GIVEN A PROMISE THAT I WILL GET THE GIFT WITHIN NEXT 10 TO 12 DAYS.
CAN I PLEASE KNOW WHETHER I WILL GET THE GIFT OR NOT? SINCE I HAVE ALREADY VISTED FOR LAST MONTHS FOR THE FOLLOW-UPS, I CAN NOT WAIT EVEN FOR A WEEK NOW.
EXPECTING A POSITIVE AND FINAL REPLY FROM YOUR END IN WORDS. PLEASE ACKNOWLEDGE AND REPLY ME IMMEADIATELY.
THANKING YOU,
TRULY YOURS,
Yunus K Motiwala.
Mobile #[protected]
I JUST SPOKE NOW ON[protected] AND WAS SURPRISED TO KNOW THAT THIS FORWARDED EMAIL DID NOT REACHED YOU.
Customer Service
Vodafone Essar Ltd
Dear Manager,
Please look into the details mentioned below for your fast action in the matter.
Wish to hear from you promptly and fast action at your end.
Thanking you,
Most unsatified Customer of Vodafone.
Yunus K Motiwala.
[protected]
VODAFONE ESSAR COMPANY
APPELLATE AUTHORITY
DEAR MS J. MUNDKUR
TODAY I VISITED VODAFONE GALARY FOR THE 6TH TIME SINCE JUNE 2010 AS I HAVE NOT RECEIVED THE GIFT WHICH I WAS SUPPOSED TO GET FROM VODAFONE.
FOR YOUR REFERENCE PLEASE REFER MY COMPLAIN #[protected] DT 16/10/2010,[protected] DT 12/10/2010 AND [protected] DT 02/10/2010.
EACH TIME I VISIT VODAFONE FOR THE COMPLAIN, I AM GIVEN A PROMISE THAT I WILL GET THE GIFT WITHIN NEXT 10 TO 12 DAYS.
CAN I PLEASE KNOW WHETHER I WILL GET THE GIFT OR NOT? SINCE I HAVE ALREADY VISTED FOR LAST MONTHS FOR THE FOLLOW-UPS, I CAN NOT WAIT EVEN FOR A WEEK NOW.
EXPECTING A POSITIVE AND FINAL REPLY FROM YOUR END IN WORDS. PLEASE ACKNOWLEDGE AND REPLY ME IMMEADIATELY.
THANKING YOU,
TRULY YOURS,
Yunus K Motiwala.
Mobile #[protected]
I JUST SPOKE NOW ON[protected] AND WAS SURPRISED TO KNOW THAT THIS FORWARDED EMAIL DID NOT REACHED YOU.
My vodafone number is [protected], vodafone india's number one cheating telecom service. Customer care executives don't know to speak proper english, if they dont know to reply means then immediately they will put the call in hold and never attends the call, so irritating, sometimes they say that they will transfer the call to their senior executives, but no one will attend the call even after waiting for more than 20 mins and the call gets automatically disconnected. No telecom service is so bad like vodafone in india. and i am going to post all of this customer care complaints in facebook, orkut, twitter etc.. Bcoz they have promised me and not resolved one of my complain yet..i am so much fed up..
Vodafone — Very irresponsible customer service
As per the message sent by vodafone service, I submitted my documents proof (passport xerox, driving license and company id proof ) to the vodafone store on[protected]monday) . The services are to be rectified with in 24hours. But 10 days passed away and my in coming and outing going calls are getting barred. When calling to customer care , various answers are said by various executives, which are irrelevant and also the calls are being disconnected without proper information. i m lijo john from lonavla dist pune.according to urs i submit my new document by named Arun Pawar but not responce from vodafone service from last 20 days. i submit my document on date 4 oct 2010. my no is [protected].
i m not happy with vodafone service becouse of that i take dicission to close my Vodafone no & take new sim from different company i[censored] r unable to give us service
i m not happy with vodafone service becouse of that i take dicission to close my Vodafone no & take new sim from different company i[censored] r unable to give us service
i m using vodafone Sim card, i m really disagree with their service. i was asking for my new prepaid Sim but give me postpaid connection which is still not working i complaint a lot of time but they r not really doing their work effectively i m suggesting to all not to by vodafone connection... the person who did fraud with me named Abhishek & MADAM JATINDERA
Dear sir,
my name is sandeep sharma. i have a prepaid vodafone no. ( [protected]) Yesterday my no. was permanently disabled it is because of mistake of another person his no. was ( [protected]) he was wrongly disabled my no. I dont want to disable this no. Please help me or please reactivate ny no. AS SOON AS POSSIBLE. i have talked to the customer care person he told me that i have to deposit an FIR in nearest Police Center and he also told me that i have to deposit my ID proof for this connection and 100 rs. Charges for Reactivation.
How is it possible that any other can Disable some no. With out Verification.
Plaese help me.
i need my no.
Thanks & Regards
Sandeep sharma
[protected]
IF SOME INFORMATION FOR ME PLEASE INFORM ME ON ABOVE NO.
AGAIN THANKS
I AM WAITING FOR U R RESPONSE
my name is sandeep sharma. i have a prepaid vodafone no. ( [protected]) Yesterday my no. was permanently disabled it is because of mistake of another person his no. was ( [protected]) he was wrongly disabled my no. I dont want to disable this no. Please help me or please reactivate ny no. AS SOON AS POSSIBLE. i have talked to the customer care person he told me that i have to deposit an FIR in nearest Police Center and he also told me that i have to deposit my ID proof for this connection and 100 rs. Charges for Reactivation.
How is it possible that any other can Disable some no. With out Verification.
Plaese help me.
i need my no.
Thanks & Regards
Sandeep sharma
[protected]
IF SOME INFORMATION FOR ME PLEASE INFORM ME ON ABOVE NO.
AGAIN THANKS
I AM WAITING FOR U R RESPONSE
mai chhattis garh raigarh jile se 1 retailer hu kya yaha ka retailer yaha ke distributer se paresan hai na vo time bailence de pa raha hai nahi uske pass ladke hai ki jo tim se bit kare aur apke yaha se imployee jo bhi hai unka aj tak ata pata kuchh bhi nahi hai kaun unse phon pe bat karne par kahte hai ki kya kar sakta hu
distributer prakash communication bolta hai ki 1 hafte se bailence nahi aya hai to pls dhyan de aur bataye ki kaise kare yaha ke custemer aur ritailer pls jald nirday le
distributer prakash communication bolta hai ki 1 hafte se bailence nahi aya hai to pls dhyan de aur bataye ki kaise kare yaha ke custemer aur ritailer pls jald nirday le
Dear sir
I am using vodafone no [protected] from last 5years. I have all ready submitted the documents 3 times. last time submitted in Rajajinagar (bhashyam circle) Bangalore vodafone shop on 27th october 2010
The problem is when i do the call voice recording is coming this is herritating me lot. also so many times are wasting I have all ready complaint to the customer care service more than 10 times. no response from them. Pls take the nessesery action. Other wise I will change the sim and use other network connection
Regards
Ganesh
I am using vodafone no [protected] from last 5years. I have all ready submitted the documents 3 times. last time submitted in Rajajinagar (bhashyam circle) Bangalore vodafone shop on 27th october 2010
The problem is when i do the call voice recording is coming this is herritating me lot. also so many times are wasting I have all ready complaint to the customer care service more than 10 times. no response from them. Pls take the nessesery action. Other wise I will change the sim and use other network connection
Regards
Ganesh
sir,
my number is [protected],
my number has no outgoing calls only received sms & incomming calls,
i hav already submitted my proofs 3 times but my number has no out going calls
this problem has faces in minimum 45 days plz to solve this problem sir
thank q
my number is [protected],
my number has no outgoing calls only received sms & incomming calls,
i hav already submitted my proofs 3 times but my number has no out going calls
this problem has faces in minimum 45 days plz to solve this problem sir
thank q
Hi, my number is [protected], my calls being barred all of suddenly i don't know why, when i call the customer care they say the request had been registered in Vodafone store at Perambur, i did give a request to cancel my number one month before that too only in customer care line and later due to some unavoidable reason i had to re-activate to cancel that request, however i did not give any recently in any Vodafone store and i don't understand how the request got filled and even if it is someone filled by mistake don't anyone bother to call the customer and know why they want to cancel the connection after using the network for more than one year, thats stupid, if they did called me then this issue would have never happened, when i called the customer care to activate my number immediately the agent said that it can't be done immediately and I've asked him to transfer the line to the supervisor and while talking to him all i said was "All i want you guys to do is to activate activate my damn number immediately ", then the Supervisor goes like "Sir, as u using profanity i have to disconnect the call and just hung-up the call", I don't understand in which language the word "damn" is being considered as profanity, even a month before i was being charged Rs.800 for using mobile Internet, i have used not even 1GB, i think it had just used around 800MB, it is damn high charge when Airtel offers plan for 2GB usage @ just Rs.99 and Videocon has plans for Rs.99 unlimited usage of Internet, why are we getting abused by Vodafone, just because we are their customers, hope Vodafone changes its attitude towards their customers or at-least future holds a lesson for them. I'm just waiting for Nov 25th, 2010 for Network provider change service to be effective without changing the numbers, as soon that service is made available I'm going to change my number, i regret even wasting my time in making this complaint to a company which never listens.
i, sri surajit dhar, residing at sodepur, kolkata-110, submitted on 12/11/2010 as per DOT instruction at Barrackpore vodaphone store under great eastern...but my line is not activated till date...incoming ok. but outgoing not...please solve this...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
I am Sanjay so Sh. Ajay Kumar residence of #1993, Rajpura Town, Distt. Patiala, Punjab. Holder of vodafone mobile noumbers...
1]--[protected]
2]--[protected]
Sir, when i bought the first noumber then they told me that i will have to bought one more vodafone nouber if i want to change my postpaid plan to change into prepaid plan, now i want to change my first noumber into prepaid but they are refusing to do so, and asking me to buy one more, as i already have two noumbers and i dont want to buy one more, but i want my noumber [protected], postpaid to prepaid then why your company refusing to do so, i have given my above nouber to all of my contects and in many resume...please understand my problem and alow me to change my number postpaid to prepaid...
many of my frinds also have vodafone connection, , , if your services are as much irresponsible then i will discontinue my number and also told to my friend to widraw your number...
Sir,
In the modern age of comption how your company can be as much irresponsible that your coustmers are suffring to much burden with you, why not your company stop buisness in all over india...dont feel bad, i am tense thats why i am saying this all...i am also sending this email to Manger of Punjab.
Hope you will solve my problem.