[Resolved]  Vodafone — waiver for lpc & gprs package which they activated without my permission

my vodafone no is [protected] & add-on no in [protected].(add-on is with my wife)
the problem occurs in the month of janunry 2009 when my bill for add-on connection was cross the limits without usage of gprs. i.e. rs 1200/-. amount of bill of this no never exceeds to rs 50/- to 80/-.
co. disconnect outgoing without prior imformation & gave reply after questioning that ur limits of the phone exceeded. after somany phone calls mr. abhishek from vodaphone called me up that u will get a waiver of rs 500/- & u pay rs 700/- to the executive. i paid rs 700/-to him but services was not actvated by co.after caling somany times abhishek never pick my phone up.i phoned somany times to customer care but all in vain, to save my 700/- i had paid another 600/- (500/- +100/- some fine )to them, then they activate it after a long time approx(30 hours)

after only one month they created a scene with my another no [protected].
they added the charges of gprs (mobile to pc) i.e. rs/- 299 monthly continue for three months and lpc charges of rs/-400. then i asked kindly waive all this money the balance i will pay u.
but they disconnect the phone on 30 june. i visited somany times to vodafone store ,customer service but they dont take any responsibility & keep on harrsing me.
now they send me the bill for the month while my phone was not activated & they pressurising to pay the full amount.

kindly do the needful.

regards

kapil