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[Resolved]  Vodafone — waiver for lpc & gprs package which they activated without my permission

my vodafone no is [protected] & add-on no in [protected].(add-on is with my wife)
the problem occurs in the month of janunry 2009 when my bill for add-on connection was cross the limits without usage of gprs. i.e. rs 1200/-. amount of bill of this no never exceeds to rs 50/- to 80/-.
co. disconnect outgoing without prior imformation & gave reply after questioning that ur limits of the phone exceeded. after somany phone calls mr. abhishek from vodaphone called me up that u will get a waiver of rs 500/- & u pay rs 700/- to the executive. i paid rs 700/-to him but services was not actvated by co.after caling somany times abhishek never pick my phone up.i phoned somany times to customer care but all in vain, to save my 700/- i had paid another 600/- (500/- +100/- some fine )to them, then they activate it after a long time approx(30 hours)

after only one month they created a scene with my another no [protected].
they added the charges of gprs (mobile to pc) i.e. rs/- 299 monthly continue for three months and lpc charges of rs/-400. then i asked kindly waive all this money the balance i will pay u.
but they disconnect the phone on 30 june. i visited somany times to vodafone store ,customer service but they dont take any responsibility & keep on harrsing me.
now they send me the bill for the month while my phone was not activated & they pressurising to pay the full amount.

kindly do the needful.

regards

kapil
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Aug 14, 2020
Complaint marked as Resolved 
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Vodafone — Disconnected the connection without prior permission

Hey,

I bought this vodafone prepaid connection no [protected] from V4U networks, Sector -10 , Panchkula.
When i bought this i submitted all the required documents (my driving license copy) and my photograph.
After one month they have disconnected this connection without seeking my permission. When I asked about this , they said that I havent submitted my documents. I also told them the information of dealer from which i bought this connection. I even called the dealer, he said that he has submitted all the documents i gave. I am on roaming from a month due to my marketing job and not able to sort this issue. So I had to buy a new mobile connection. They have really exploited me in this regard.

Please help me.....

Samridh Dhawan
[protected]
Hi Samridh,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yls9952 and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — Giving details without prior permission

I just wanna say that without my prior permission, my calling details and my messaging details has been given to unknown person. According to my Knowledge this information has been leaked from The Vodafone Office, at Varun Towers, Begumpet, Hyderabad. Its my strict complaint to take a strict action against this. This person is troubling me lot and has created lot obstacles for me and my family. Below is my no. please check it.

[protected]

Please take action asap, else i will not continue with company any more...


Pratima Kulkarni
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Dear sir i want to know the details means this mob no to whom mostly talking with this mob [protected] please mail me b.[protected]@gmail.com

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