[Resolved]  Vodafone — vodafone customer service

Vodafone, Post Paid — They are bugging me to pay the bill of a number which i had surrendered in jan 2010

Dear Sir/Madame,

I have subscribed a number from vodafone ([protected]) from the past two years.Since i had paid all my bills on time they offered me an alternate number ([protected]), which i accepted. Now the bill which was coming used to be very inflated, due to which i disconnected this number ([protected]) on 19th January 2010. They assured me that the number would be closed but that was not the case. They kept adding the monthly rental and now the bill amount is 900 Rs, which i denied to pay, since i am not using the number from January. On the basis of this due they have disconnected services of my current number ([protected]) for which there is no outstanding till date. Kindly suggest what can be done in this case.

Regards

Nidhi

I AM DEEP NARAYAN DAS, RESIDING AT 12, CHANDER VILLAGE ROAD, HARIDEVPUR, KOL-700082.THIS IS INFORM YOU THAT, I HAVE PURCHASED A VODAFONE POSTPAID CONNECTION ([protected])FROM HORIZON COMMUNICATION DATED 26.03.10.STILL NOW THIS CONNECTION NOT ACTIVE BUT PHYSICAL VERIFICATION AND PHONE VERICATION IS ALREADY COMPLETED.PLEASE SOLV MY PROBLEM IMMEDIATELY.

I prchase postpaid connection on 05.04.2010 from mulund ( w ). As per procedure for checking address proof . My card was activated. but since last two days it reply as temporarly dissconnected. please find the problem and reply for the same.



Rahul.

RESPECTED SIR MY NO [protected] HAS BEEN BARRED FOR THREE DAYS NO RESPONCE IN CUSTOMER CARE FOR WHAT REASON THEY HAVE BEEN BARRED

Vodafone Prepaid — 9888065389

Hello Sir/madam,

I am complaining agaist the incoming tone forecly applied to my mobile no [protected] and charged Rs.30+Rs15 as activation of service without taking my permission. I am realy frustrated for this and informing you that if you will not addback this amount this to my call balance, i will change my connection to some another mobile service provider.

Some time before you have also activate chat service and incming tone to my phone without taking permission and deduct Rs. 60 (30+30) from my call balance.

This is wrong way to to earn money. I am annualy paying around Rs. 6,000 to Rs 8,000 to your company for mobile services.

My some friends also complaining this problem from Vodafone connection and most of them already shifted to some another mobile service providers. Hope you will look into the matter and deactivate this service and addback deducted amount on my mobile balance and in future will not activate any service without my permission.

Please do needful and oblige.

Kind Regards
Vivek Thakur
Mohali (Punjab)
Mobile No.: [protected]

To The Concern

Its been 9 working days since i have sent an enquiry abt my friend's mobile number but i haven't got any reply from you.
Please try to consider my enquiry. I need to inform abt my marrige to my friend. Hope to get a reply as soon as possible.

This is my friend's details:
Aruna vutti

I need to know the new number.


Regards
Srinivas
[protected]

I use [protected] vodafone post paid no. current time i am on roaming last 06- days & my billed amount exceed my credit limit but no any information pass out to me regarding excess amount.

My bill reach to me by mail on 17- April ( Saturday).

On today my services BARRED with out any information, after barring i pay the billed amount today morning 11.30 am. but till 4.45 P.M. my services not activated.

MY EXPEREANCE IS VERY VERY BED THIS VODAFONE SEVICES

Today (22-April-2010) I went to Vodafone Store, Cox town, Bangalore to migrate my postpaid connection to prepaid but straight away they said this is not applicable in Karnataka circle. How can vodafone do like this inspite of TRAI guidlelines..

Guys we need to go to consumer court. How can this possible in other region but not in Karnataka? Do vodafone want to retain postpaid cusotmers?

Regards,
Sunil

Vodafone — Sim card not sent even after two complains

Hi,

I have a complain to launh on Vodafone. Two months back I have reported a lost of sim card and asked for the replacement sim to sent.

I was promised that sim will be sent to me in 48 hours but I am still waiting for it. Its been two months and I have complained many times still there is no response from the company.

Complain Ref. Number : [protected]

Again now when I am calling them they still don't have any answer. Due to this I have suffered huge customer losses in my business. I need the officials of the company to pay my losses and improve on the process efficiency.

Please Help

With regards,
Shalil

Hi
i am chinnadurai i have vodafone post paid connection actually i need my previous balance with month voice pls sent to my email id and this is my post paid no [protected].This is my mail id [protected]@yahoo.in. I Request you to informe to me .
Thanks.

Vodafone Postpaid — not changing the plan and not giving the deposit

My brother Mr Padam has vodafone postpaid number [protected]..he has requested for plan change to 1 paise scheme and he has paid a deposit of Rs 3000 when he went to abroad,its been 3 months ,we have complained so many times to customer care,approached vodafone office so many times,they are promising but they are not responding properly,they say they will change the plan everytime but they never changed,even we approached higher athorities,they are also not taking any steps,due to this we are getting higher bills every month.

There may be some internal adjustment between staffs for deposits and may be staff is getting commision for higher plans so that they are not willing to change the plan as they have the deposit,such a big company but service and customer care sucks big time,there motive is just to make money,nothing else..customer will not trust vodafone if their customercare works like this.

MY NAME IS AMIT CHOUDHARY SURAT MY MOB [protected]
I MORE COMPLANE TO NET WORK FOR MY MOBIL BUT Y NOT GIVE ANY ANSWER YOUR SUPER WISHER IN NOT ANY RESPONCE TO ME
WHO LPG BAT BI NAI KARATA HAA

COSTMER AR FREE OR FOOL
VERY BAD SERVICE
15 DAYS BAD BI KOI ANSWER NAI DIYA COMPLANE KA AJ TAK
CALL ME URGET ANWER ME
CHOUDHARY.[protected]@YAHOO.COM
M[protected]
[protected]
[protected]

hi iam prabhat kumar my postpaid mobile no is [protected].
iam not receiving last month bill from your side
please send my mobile bill to my E-mail.

Vodafone Post Paid — NETWORK PROBLEM

I HAD REGISTER COMPLAINT REAGARDING POOR RECEPTION OF NETWORK SIGNAL IN MY HOME IN VODAFONE CUSTOMER CARE ON 9.7.10 MINE COMPLAINT NO. IS: [protected], I HAVE ALSO GIVE THIS IN WRITING , THEY COMMITS ME TO INSTALL NETWORK SIGNAL BOOSTER IN MY HOME TO RECTIFY THE PROBLEM, BUT STILL NO ONE ANSWERED & THE PROBLEM IS STILL SAME, I DONT KNOW WHAT IS THE USE OF MOBILE IF I CAN'T MAKE & RECIVE CALLS.

IF ANY ONE KNOW THE SOLUTION PLEASELET ME KNOW, MINE IMPORTANT CALLS ARE MISSING BECAUSE OF THIS PROBLEM

hi,
i want 2 register a complaint that a girl came 2 me from vodafone n offfered me a plan which stated tat i won't get bill more than Rs234 n my outgoing calls wil stopped after i reach the amount of Rs234. n wil have 500msg per month free but i got the bill of Rs.1152 and had no sms free n this bill was of the call and msg i never did. infact after the date of 9 june my call n msg i.e outgoing as well as incoming were stoppped then how come the bill of those dates came. when the people from vodafone called we told them this but yet nthng done plus we came to noe that while changing the number from prepaid to postpaid the charge i.eRs.700 has also been not deposited in your office .
i kindly request you to locate this girl who has done this stuff i wil pay the amount Rs500 as per the stuff but find the girl whose name is narmada.
i kindly request you
thank you
regards,
kumud gawde,
borivali

hi,
my mobile no. is [protected] (Mittal Hotels Pvt. Ltd) . I want my call detailed from 03.07.10 to 2.8.10. plz send as soon as possible. my email add. is [protected]@gmail.com .

hi this is prabhakar no [protected] i gave somany times complaints about no net work coveerage but still now... thats why past two 3months i did not paid money bill allso only monthly rental .why i want topay money pls do needful alternet no i am very dissatisfy email [protected]@rediffmail.com

Vodafone — Billing flaws

I have free Vodafone calling on my mobile number, suppose I call a Vodafone number supposedly for 10 minutes and in between I had a conference just for a minute or so, not only I am being charged for the minutes in conference but for the whole 10 minutes as conference charges.

Also, there are no such charges to the prepaid customers, then why are the postpaid customers being charged unduly.

Vodafone — phone trapped

I am using Vodafone mobile service no [protected]. For the past one month, I have a doubt that my cell phone is trapped..can u just tell me that its been trapped or not

DEAR SIR,

I NEED CURRENT MONTH OF JULY, AUGUST DIALLED NO OF MY MOBILE NO.[protected]