[Resolved] Vodafone — vodafone customer service | |
Hi, My name is praveen kumar , i own two vodafone post paid connection , one of my vodafone numbers had a huge bill (not how much i usually talk for), hence i suspected wrong billing, So i requested the customer care to send me an itemized bill or the same, Which obviously they never did, and in turn i did not pay the bill amount , now after almost three months i get a call from an unknown number , and i am told that the bill was sent ? i dont know to which address, and i am asked to make the payment. I informed the customer care representative about the situation. At the end he "THREATENED" me of coming to my residence and collecting the bill. This is a totally unprofessional behavior to a customer who has held a vodafone phone now for 3 years. Was this information helpful? | |
Dec 3, 2016 Complaint marked as Resolved Verified Support Jan 10, 2012 Vodafone India Customer Care's response Hi Smitha, We sincerely regret the inconvenience caused. Please refer to http://www.vodafone.in/vas/callmanagement/pages/callmanagementservices.aspx for details on the Call Filter service. Call 55144 to subscribe for the service (charges applicable ). You will be charged Rs. 99/- as a monthly rental. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Karnataka Verified Support Jan 28, 2012 Vodafone India Customer Care's response Hello Siddu, Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/xjjxH2 we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198. Regards, Vodafone Customer Care Verified Support Feb 07, 2012 Vodafone India Customer Care's response Hello Ramesh, Kindly share your number with us here http://bit.ly/xQ2yMo and we'll get back to you soon to address your concern. Regards, Vodafone Customer Care Verified Support Mar 01, 2012 Vodafone India Customer Care's response Hello Ajay, Please leave us your alternate number here http://bit.ly/hzNUch so we can get in touch with you and resolve the matter. Regards, Vodafone Customer Care | |
 269 Comments | |
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Deactivate gaana khazana service on my number
Gaana khazana service is deactivate from My number it is unwantedly activated on My number three or four time and each time loss 35 rs. So, please get back my money and deactivate this service. Please.repeated missed calls
i am getting missed calls repeteadly from the number [protected]. when i answer no one talks back and this happens again and again.incoming call details -8238539871
my call detalisDeposit Money Not Returned
Sir, This Philip Raj my numbers is [protected] i am discontinued month of march still now i am not receive the deposit amount no one to help me mini store and customer care not supporting me.please help sirmy sim is not activated
Dear sir /madam I'm govin for today you r vodafone store And sim replasment now but my sim is not actived plz find My problam and actived my sim (ASAP) My .mob no [protected]Don't debit my balance to anyone..
My mobile no is [protected] ..Don't debit my balance to anyoneCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 7171 5000 (HQ)
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vodafone stop my number services!!
This is not a good way to stop sevices for my mobile number without any consent. I guess i am a customer, so you should convince me once before stop my no. Services.